Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Easy to install and use
on January 7, 2019
Posted by: Anonymous
I love my Nest Thermostat! I can't recommend it enough. It was easy to install, i just followed the instructions and used the SUPPLIED tool and app. And using it requires no effort in learning anything new. You set it up you set the temp by turning the dial and done. Too hot? turn it left. too cold? Turn it right. Too lazy? Use the app. Too lazy to pick up your phone to use the app? Yell at google
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Nest Thermostat with additional Temperature sensor
on December 11, 2021
Posted by: CraigSK
First off, we LOVE our nest thermostat. It's our second one. When we moved into our new house it's about the first thing we did...upgrade the "factory" thermostat with a Nest thermostat. This time, we bought the one with the extra temp sensor. Thought it would be useful for keeping us comfortable in our bedroom. It took several tries to get it hooked up to the the main nest thermostat but finally it worked. For a day. Then it lost connection. We have tried disconnecting it, removing it from the account and re-adding, it, even holding it next to the Nest thermostat with no luck. We have been completely unable to get the additional sensor working. Really disappointed. And just FYI, we have one at my wife's office and it took probably 20 tries to get the temp sensor added there, too, so I'm VERY familiar with the process. It constantly timed out and said unable to find the sensor until it finally worked. This one for our house is just a dud, I'm guessing. Pretty dissapointed.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, December 14, 2021
Hi CraigSK, thanks for posting a review. We’re sorry to hear that you’re having issues adding your Nest Temperature Sensor to your Nest Learning Thermostat.
We appreciate your efforts trying to fix the issue. Your feedback is important to us, and we’d like to help you the best way possible. If you’re willing, we’d like the opportunity to talk and investigate what’s causing the issue. Please feel free to contact our support team using this link: https://support.google.com/googlenest/gethelp
We appreciate your efforts trying to fix the issue. Your feedback is important to us, and we’d like to help you the best way possible. If you’re willing, we’d like the opportunity to talk and investigate what’s causing the issue. Please feel free to contact our support team using this link: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent
on July 5, 2019
Posted by: Ricky Ricardo
This thermostat exceeded my expectations. I purchased two of them from my home.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Nest thermostat
on July 21, 2019
Posted by: Nest Black Thermostat
Easy install / Easy set up to WiFi / haven’t used it yet because it controls my heat and we are using air conditioning now ! Hopefully everything will be great!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest excellence
on February 21, 2019
Posted by: Anonymous
Awesome product. East to use from and away from home. It turns on and off accurately. Definitely saves energy.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent product!
on January 7, 2019
Posted by: Anonymous
Was skeptical of the value and usefulness of this product but absolutely love it now that it’s been in use for several weeks. It has learned my preferences, I can program from my phone and it’s all so easy!! Worth it’s weight in gold
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to use!
on May 20, 2018
Posted by: Conroy
I love the ability to gather so much information from my phone, run time, humidity, current temp. It’s all laid out and easy to use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Product
on December 3, 2018
Posted by: Anonymous
The unit is sturdy and works great!
The ease of installing the unit is an added bonus. The big bold display is stylish and sleek. You won’t go wrong buying the Nest learning thermostat!!
The ease of installing the unit is an added bonus. The big bold display is stylish and sleek. You won’t go wrong buying the Nest learning thermostat!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC