Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9 out of 5
4.9
(18,761 Reviews)
Open Ratings Snapshot
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product. 
(
18,460 out of 18,761
)
Best Buy Privacy Policy
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5 out of 5
5
Get it
on December 10, 2018
Posted by: Anonymous
Easy to use and has awesome features. Very happy with it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Better than expected
on February 5, 2018
Posted by: Jack
Extremely easy install, 10 minutes tops. Works great with Google home and noticed a lower electric and gas bill in the first month. Great way to monitor usage and conserve energy when not needed.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Nest learning thermostat
on March 2, 2018
Posted by: Gjm1
Easy to install and setup live remotely so this works like a charm.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
upgraded my old digital thermostat
on January 16, 2019
Posted by: Anonymous
I upgraded and remodeled my entire home. One of the last things i purchased was the nest learning thermostate. Normally I would not purchase a thermostate thats this expensive. However when i finished the install and set it up i was pretty much blown away. It has a lot of features and is easy to use and understand. It didnt take long for me to say, "yea thats worth it".
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
OK but hope it can be compatible with more old devices
on January 22, 2022
Posted by: River
So far OK with my furnace but once just turned off that I need to reconnect everything again. Might be because my furnace is very old. It is not compatible to popular swamp cooler in our area.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer CareJanuary 24, 2022
Hi River, thanks for sharing your experience. We regret to hear that you have to reset your Nest Thermostat after it turned off..

Your feedback is important to us, and we’d like to help you the best way possible. If the issue happens again, we recommend contacting our support team, so we can take a closer look at your device. Feel free to contact us anytime using this link: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Nest
on January 8, 2019
Posted by: Anonymous
This thermostat has changed our home. It gives us the ability to control the temperature in our home from the convenience of our cell phones. We are very satisfied.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Mom in the Desert
on July 12, 2019
Posted by: Mom in the Desert
This product works very well and it’s nice to turn up the AC when I am in my way home from work. It is fun to adjust the thermostat from my IPhone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
It ain't no hockey puck.
on January 7, 2019
Posted by: Anonymous
I purchased the black nest thermostat. I have been in the HVAC business for 40 years and have had all the latest and greatest thermostats available. This is the only tstat where I kept my old tstat so I can put it back on the wall and take the nest with me when I move. Easy install and set-up. Nest chat was an excellent source for installation questions.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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