Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
4
It works as really well
on August 17, 2018
Posted by: J Zeno
I am a owner of a Nest Thermostat since 2016, it is really easy to set up. The use in general is really simple, you can control everything from the app, laptop, and the thermostaitself. The away feature which it is created to start heating or cooling you house once you are getting close to it does not work really well, and if you leave it on and you have to go away sometimes it does not turn it of
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great smart thermostat
on September 4, 2019
Posted by: DanielNeal
The Nest makes it easy to control my home's temp from my phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Product
on August 19, 2019
Posted by: Curtis Sparks
This is a great product but the prices could be a little lower.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on February 6, 2018
Posted by: Costantino Ghinzani
Great product, easy to install and to use!! The only thing than can be better, is the app...is working fine, but for a great product like this, is not enough! Anyway 5 stars!!!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Worth every penny!
on August 22, 2018
Posted by: Makman
Great design, function and ease of use. App is great. Saved me a great amount of money. Worth the cost.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great quality and easy of use!
on May 8, 2020
Posted by: bboll
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Would appreciate temperature history
on August 17, 2021
Posted by: Michael Clyde
There are very nice features about the Nest including the quality sensors, the heating scheduling, the integration of accessories (cameras, thermometers), and access when I'm away from home.What I miss, that my Netatmo product provided, was a history of changes in temperature over the day in the various locations where I've placed my thermometers. This has been a very useful tool for me to determine when I should close up my house on particularly hot days.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, August 21, 2021
Hi Michael, it’s great to have your feedback and thanks for sharing your experience with the Nest Learning Thermostat.
Your thermostat’s history is a detailed summary that covers the last 10 days. You can view it on your thermostat or with the Nest app on a phone, tablet, or computer. You’ll find a simple graphic that shows how long your heating or cooling ran for the day so that you can make smart choices about your schedule and temperature preferences. You can learn more about the thermostat history with this link: https://support.google.com/googlenest/answer/9247300
Also, you might want a temperature sensor if you have a multi-story home and care most about your comfort downstairs during the day and upstairs at night. In cases where your thermostat isn’t installed in a good spot, a separate temperature sensor can help keep you more comfortable by measuring the temperature in various locations and using that temperature to tell your heating and cooling system what to do. The Nest Temperature Sensor is battery powered so you don’t need any special wiring or an outlet to use it. It connects to your 3rd gen Nest Learning Thermostat or Nest Thermostat E over Bluetooth Low Energy and has a range of about 50 ft (15 m) so it should work in most homes. Find out more about the Temperature Sensor here: https://support.google.com/googlenest/answer/9248154
We appreciate your input in helping us understand our customers' needs and preferences better, and if you have questions and other concerns about the performance and features of your thermostat, please feel free to visit our support team and we’ll help you the best way we could. You can find us here: https://support.google.com/googlenest/gethelp
Your thermostat’s history is a detailed summary that covers the last 10 days. You can view it on your thermostat or with the Nest app on a phone, tablet, or computer. You’ll find a simple graphic that shows how long your heating or cooling ran for the day so that you can make smart choices about your schedule and temperature preferences. You can learn more about the thermostat history with this link: https://support.google.com/googlenest/answer/9247300
Also, you might want a temperature sensor if you have a multi-story home and care most about your comfort downstairs during the day and upstairs at night. In cases where your thermostat isn’t installed in a good spot, a separate temperature sensor can help keep you more comfortable by measuring the temperature in various locations and using that temperature to tell your heating and cooling system what to do. The Nest Temperature Sensor is battery powered so you don’t need any special wiring or an outlet to use it. It connects to your 3rd gen Nest Learning Thermostat or Nest Thermostat E over Bluetooth Low Energy and has a range of about 50 ft (15 m) so it should work in most homes. Find out more about the Temperature Sensor here: https://support.google.com/googlenest/answer/9248154
We appreciate your input in helping us understand our customers' needs and preferences better, and if you have questions and other concerns about the performance and features of your thermostat, please feel free to visit our support team and we’ll help you the best way we could. You can find us here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Why you should get a Nest Thermostat
on March 21, 2019
Posted by: ConnieM
We bought our Nest Thermostat to put in a vacation home. It is great to be able to check &control the temperature from my iphone. We turn the heat or A/C up when leaving our house and when we get there it is nice and warm, or Cool. It also tells you the room temperature and humidity.
It has many other nice features that I don't use. I like to control with my phone or Alexa, which is really great!
It has many other nice features that I don't use. I like to control with my phone or Alexa, which is really great!
I would recommend this to a friend!
Written by a customer while visiting Google LLC