Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Love them!
on June 12, 2018
Posted by: Jetladuke
We now have three. Very convenient and easy to use. Great for a second residence. So glad we decided to invest in these devices.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love it
on July 20, 2019
Posted by: Roni M
Showed up in perfect timing when my new ac and furnace was being installed. Easy to use and learn great for whatever you are away. Ready for my nest doorbell.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Great when it works
on April 18, 2021
Posted by: Barkers21
We are on our 2nd replacement nest due to an internet capability error. Nest team is great with getting troubleshooting completed and a new unit out, however, the wait time is frustrating when you have a unit that doesn't work properly.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, April 21, 2021
Hi Barkers21. Thanks for the time sharing your feedback on Nest Learning Thermostat. Sorry to hear that your experience has been less than ideal.
Your feedback matters a lot as we're always working to better understand our customers so we can improve our products and services to meet your expectations. Should you need further assistance, you can always reach us and we’ll do our best to help. Here’s the link: https://support.google.com/googlenest/gethelp
Your feedback matters a lot as we're always working to better understand our customers so we can improve our products and services to meet your expectations. Should you need further assistance, you can always reach us and we’ll do our best to help. Here’s the link: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Sleek and Simple
on July 22, 2020
Posted by: Brent E
I had been wanting a Nest Thermostat for quite a while and finally purchased one. It was extremely easy to install and set up. The instructions were clear and easy to follow. The ability for a thermostat to learn your habits and track your energy usage are phenomenal. This was honestly one of the best purchases I’ve made towards a “smart” home yet.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Colorado Homeowner
on March 3, 2019
Posted by: Anonymous
If you are interested in management of your energy bill, this is your device! The ease of use and feedback does not compare! You can't beat the price of this device compared to others with the same functions. The user support and follow-up is incredible.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love it!
on October 4, 2018
Posted by: Anonymous
I absolutely love my Nest thermostat. I was hesitant at first, considering the cost and anxiety of installing it myself, but the installation was honestly so simple and it’s been great ever since. Also helps me watch my energy use, which is great. Absolutely recommend others purchase and try it out. Well worth it!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Product
on July 8, 2020
Posted by: Shiidon H.
I have been using the Nest thermostat for the past month and am very happy with the product. It is easy to set up, operate, and understand. I love the ability to use it remotely with either Amazon Alexa apps, my Nest mesh wifi system, or my smart phone. I was so pleased with the ease of use and functionality of the Nest thermostat that I bought the Nest Wifi mesh system.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Looking forward to see what it does
on September 12, 2018
Posted by: Spack
We are looking forward to see how this functions when we have family functions planned and do not have to constantly have to mess with an old thermostat.
I would recommend this to a friend!
Written by a customer while visiting Google LLC