Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
I like it but need help with the advanced settings
on October 21, 2018
Posted by: Anonymous
I am a single female, over 40. I was able to install this unit with a few questions from my friend’s husband who an HVAC person, the Nast website, the diagrams that came with the equipment, and with the videos that you can find online.
I would say, if you are unsure about the set up in anyway, make sure you try to find a Nest pro to help with the installation.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on January 2, 2019
Posted by: Anonymous
I wanted to move from a traditional old style smart thermostat to newer technology. I tried one of the competitors and found it to be substandard. My issue was I had a 10 wire heat pump system. This has worked wonderful with this and seems to greatly reduce the run requirements of my system.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
This really delivers
on December 31, 2018
Posted by: Anonymous
In all things electronic, you tend to get what you pay for. This amazing little device is no exception. You pay a premium, but it really delivers. This is the coolest thermostat I've ever seen, and it's super simple to use. I like how it learns your habits and starts doing your adjustments for you. I also like how you get a monthly report of your energy usage. All around it's a great experience.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love the ease of using
on September 9, 2018
Posted by: Wink0711
I’m a 70+ woman living in an apartment. My daughter gave me one of her Nest thermostats. I kept it in a drawer (waiting to get the courage to install it ) for 6 months. I watched a YouTube installation guide, installed it in less than 30 minutes and starting using it right away. Love this accurate, easy-to-use, (easy-to-install!) thermostat.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Arrive to cool home in HOT Arizona!
on June 23, 2018
Posted by: Remotely Cool in AZ
My favorite feature, and the reason I purchased, is to have the ability to remotely, by using my iPhone, start cooling my home before I arrive home when it is 110 degrees outside and to have my home at 80 when I open the door = happy camper! Also I am a 68 yr old widow and 100% installed myself
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on August 17, 2018
Posted by: Wayne Richards
It is one of the best if not the best smart thermostat out there.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest
on July 10, 2018
Posted by: Auctioneer
It is one of best investment in our home to save energy that I have purchased lately along with all the new appliances in our kitchen we purchased this spring.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Not as Simple As it Sounds
on June 24, 2021
Posted by: Kenn
Google nest should have a database that has wiring information for all major models of the thermostats people are replacing. My wiring connections must be different for my downstairs unit vs. my upstairs unit. One works, one doesn't, but I can always find a profe$$ional to complete the install.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, June 27, 2021
Hi Kenn, thanks for reaching out. We are sorry to hear that you're having issues installing Nest Learning Thermostat.
Your feedback is important to us, and we’d like to help you in the best way possible. You can check your wires using our compatibility checker to make sure that your other unit is compatible with Nest. Here’s the link: https://store.google.com/us/widget/compatibility/thermostat
We'd like to know more about your system, so we can isolate and identify the cause of the issue. Please reach out to our support team and let us help you with your concern: https://support.google.com/googlenest/gethelp
Your feedback is important to us, and we’d like to help you in the best way possible. You can check your wires using our compatibility checker to make sure that your other unit is compatible with Nest. Here’s the link: https://store.google.com/us/widget/compatibility/thermostat
We'd like to know more about your system, so we can isolate and identify the cause of the issue. Please reach out to our support team and let us help you with your concern: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC