Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Technology made Simple!
on April 18, 2018
Posted by: Casey
This system is so user friendly and EASY to use. I've been impressed at the thermostat learning (I didn't know it could do that)! I plan on buying more nest products!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Review
on August 5, 2020
Posted by: Sandy K
I love my Nest thermostat. I purchased it through my utility company. I love the ease of use, how it "greets" me, how attractive it is, how easy it is to program and that I can control it with my phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Need vs. Want!
on June 26, 2018
Posted by: Michael Mues
I’ve had two Nest learning thermostats in my home for a little over s year now. Bought two 2nd generation series on eBay and fell in love!
They were simple to install and were easily compatible with my HVAC system. Both installed in under 30 minutes. Over time they learned my families patterns have adjusted nicely.
Recently I purchased a 3rd gen. due to needing the remote sensor option.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Learning Thermostat
on May 31, 2020
Posted by: First Nest Product User
I wanted to change my thermostat for months. After countless hours of research on smart thermostats. I decide on the Nest. The style fit me best. The functions I learned are second to none in the field. If you are like me doing the research, stop the Nest is the way to go. The Nest App is a breeze to navigate. I love the function of noticing when I'm or gone to reduce my energy costs.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Waste of money
on December 6, 2021
Posted by: Yogi
One thermostat won’t recognize wireless network and other cannot integrate with app. Waste of money.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 8, 2021
Hi Yogi, thank you for the feedback. It's unfortunate to learn that your Nest Thermostat won't recognize your wireless network. This is not the experience we want you to have. If you're willing to give this another go, our support specialists would like to help find a resolution for your issue. Please contact our Google Help page and allow us to improve your experience. You can reach our help page here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Owner
on February 18, 2019
Posted by: Anonymous
Easy to set up. Works great. Use for are second home.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best Invest Ment
on May 2, 2018
Posted by: paul w.
I had a new air conditioner unit installed and wanted to upgrade from the existing thermostat that was in the house. I did not take the "free" one the installer was offering. I wanted the Nest or nothing from my research!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Good producr
on November 8, 2019
Posted by: DS5280
I really love the appearance of the nest thermostat. I just would like more features to control from the app. Control of fan speed is not available with this thermostat. That is one feature I feel should be compatible.
I am still using nest app, not ready to move to Google account. The nest app is superior to Google home/nest.
I am still using nest app, not ready to move to Google account. The nest app is superior to Google home/nest.
I would recommend this to a friend!
Response from Google LLCBy Nest, November 11, 2019
Thank you for this feedback, and we'll go ahead and pass this up the proper channels on our end. As always don't hesitate to reach out to our support team if there's anything else we can do for you as we'll be happy to help.
nest.com/help
nest.com/help
Written by a customer while visiting Google LLC