Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Great Device
on January 27, 2018
Posted by: Jeffery
Simple to use and well worth the money spent. This makes our home much more comfortable and saves us money.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Good and better than expected
on January 23, 2019
Posted by: Anonymous
I knew roughly about the product, but I didn’t know it would set lower temps when you leave and heat up when you arrive home. Also shows a leaf when you’re being more eco. Has helped the furnace turning on less!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Sucks
on April 22, 2021
Posted by: Tamarack
This device sucks. Difficult to operate and difficult to set.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, April 26, 2021
Hi Tamarack, thanks for sharing your feedback with us. We’re sorry to hear that you’re having such difficulty with Nest Learning Thermostat.
We designed the Nest Learning Thermostat to guide through the installation and setup process but you can also visit our support site for a step by step guide on how to install your Nest thermostat here: https://support.google.com/googlenest/answer/9274936
Please check this link for steps on how to add your Nest thermostat to the Nest app: https://support.google.com/googlenest/answer/9301088
If you're willing, please reach out to our support team so we can assist you in exploring the features of the Nest Learning Thermostat and help improve your experience. You can get in touch with us here: https://support.google.com/googlenest/gethelp
We designed the Nest Learning Thermostat to guide through the installation and setup process but you can also visit our support site for a step by step guide on how to install your Nest thermostat here: https://support.google.com/googlenest/answer/9274936
Please check this link for steps on how to add your Nest thermostat to the Nest app: https://support.google.com/googlenest/answer/9301088
If you're willing, please reach out to our support team so we can assist you in exploring the features of the Nest Learning Thermostat and help improve your experience. You can get in touch with us here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
on September 2, 2018
Posted by: mhborjon
I went from a traditional thermostat to a Nest. I am terrible at DIY but installed it myself! The video and instructions were perfect. I like how it learns from my usage and being able to manage it from my mobile or computer is convenient. It may be pricier than a regular thermostat but it is a worthwhile investment. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Home Owner
on November 30, 2018
Posted by: Anonymous
So far great idea and easy to learn. The Nest products, once you learn how easy they are to install, most self install.
Once you see
final product or reason for purchasing before your eyes, you say should have also grasped the.
final product or reason for purchasing before your eyes, you say should have also grasped the.
Enjoy, for our family is well pleased and comfortable.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love it
on July 9, 2018
Posted by: Readpage
This product makes controlling the temperature in my home easy while I am home or away!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest thermostat
on August 4, 2020
Posted by: AnnaBeth
I love the design of the Nest Thermostat, the intelligent capabilities, and overall quality of controlling the thermostat through my wi-fi.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent product
on March 23, 2018
Posted by: Sam Stevens
Easy to use, advance technology and helps you save money by learning your temperature habits overtime.
I would recommend this to a friend!
Written by a customer while visiting Google LLC