Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Love this thermostat
on January 13, 2019
Posted by: Anonymous
Easy set up and easy to use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Beauty in form and function
on March 2, 2018
Posted by: JessicaM
Extremely easy to set-up and use. Love that it will learn our habits and it will shut off when I am not home. The thermostat looks much better than the big, white box that use to be on the wall. The Nest looks beautiful on the wall. Simple and clean.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Always with you!
on February 13, 2018
Posted by: Joe V
2nd house, 2nd Nest. One of the first upgrades to the new house. A month without a Nest was a reminder of how simple and convenient using nest is. Recommended to a friend who saved his house with the remote feature after noticing temps dropping during a winter storm while on vacation!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent way to monitor my home
on May 23, 2020
Posted by: Educate10
The Nest Thermostat is easy to set up and easy to use. I like having a way to adjust me home temperature remotely. There was no learning curve when I installed this thermostat. Please do your family and favor and get one for your home.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy
on August 16, 2018
Posted by: Paul Hamilton
I purchased the Nest Thermostat at my local HomeDepot store. The reason I choose this thermostat is because I heard how good it was from my friends. After carefully reading and following the instructions I proceeded to installing the device. I was pleasantly surprised how easy it was to install and setup. I had it up and working in less than 1 hour. The product has worked exactly as described.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
My Nest Thermostat
on January 7, 2019
Posted by: Anonymous
I purchased this and installed it. It controls 2 different systems, a heat pump system with a back up oil fired boiler. It controls which system runs according to the outside temp. I love it and would recommend it to everyone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Disappointed with google, not the product
on March 9, 2021
Posted by: Nest 3rd gen
I got this thermostat expecting it to work with my home alarm only to find out after installing and a lot of online research, that google removed that feature. I returned it and got my money back. I feel it is overpriced but the app seemed good, schedule was cumbersome to set up. I’m sure it’s a great thermostat and others will enjoy it, but I am disappointed with google.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 12, 2021
Hi there,
Thanks for sharing your insights on Nest Thermostat. We're sorry to hear that it didn't meet your expectations.
Any Works with Nest device connections you have will no longer work after migration as we have retired the program. Google is now transitioning to Works with Google Assistant (WWGA, which enables the Google Assistant to control all your connected products.
We're hoping you will give us a chance to improve your experience. If you would like us to assist you with your support needs, our team of specialists would be happy to help you here: https://support.google.com/googlenest/gethelp
Thanks for sharing your insights on Nest Thermostat. We're sorry to hear that it didn't meet your expectations.
Any Works with Nest device connections you have will no longer work after migration as we have retired the program. Google is now transitioning to Works with Google Assistant (WWGA, which enables the Google Assistant to control all your connected products.
We're hoping you will give us a chance to improve your experience. If you would like us to assist you with your support needs, our team of specialists would be happy to help you here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Nest thermostat
on July 5, 2018
Posted by: Kraig E.
Great product so far. Easy setup with great instructions. Had it installed and running in about 15 minutes. Watched a few YouTube videos and it was pretty straight forward. I would recommend this to anyone who is thinking about it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC