Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
1
Nest vs. Google not a great integration.
on November 7, 2019
Posted by: TechGuy25
First of all, when I purchased the Nest Thermostat, it was operated by Nest Labs and I really like their mobile app to manage the device. Google has now purchased the company and is pushing everyone to a Google account which is not what I want. Also, my Nest thermostat has failed updates many times rendering the device useless (W5 error). The same one has been replaced now 5 times. Anyway, I l
No, I would not recommend this to a friend.
Response from Google LLCBy Nest, November 11, 2019
We appreciate your feedback, and please do keep in mind that migrating to a Google account is optional. Regarding the issue you're experiencing with your Nest thermostat, we recommend reaching out to our support team so that we can offer further assistance.
nest.com/help
nest.com/help
Written by a customer while visiting Google LLC
Customer Rating
5
The best I've found...
on May 31, 2019
Posted by: Federico
I have used this thermostat at home and it is the best in flexibility and usability. I have it paired with a Nest sensor and they work excellent in keeping the house (and different zones with the sensor) to the set temperature.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome!!!
on July 7, 2018
Posted by: Nest-Easy
May seem intimidating but was so easy to install and setup...including the WiFi, App and Smart Home device!!!
It honestly was harder to determine which circuit-breaker to turn off (my fault for not having them labeled :-))!!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on February 22, 2020
Posted by: Frig
This is an easy T-stat to install. It's nice to also have control over your phone to regulate the temperature.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Nest Thermostat
on March 14, 2019
Posted by: Non tech guy
The thermostat looks good. It's a bit on the technical side to use. It hooks up to your wifi, so that needs to work well. On the other hand, you can operate the thermostat from your phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on September 7, 2018
Posted by: Anna I.
I've had the nest thermostat for a couple of years now and it has worked great. The one time it stopped working and I couldn't fix it myself, I contacted nest support and they were so helpful. Now that I've moved into another home, I took my nest with me. It's very convenient to be able to control the temp from my phone when the thermostat is now on the 4th floor.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Fantastic product
on February 5, 2018
Posted by: alexander l
It looks really good. And it was a very easy set up, took less than 30 minutes to do so.I would definitely recommend anyoneWho is interested to do the research and seriously consider installing it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Product, Easy to Hookup
on December 10, 2018
Posted by: Anonymous
I was hesitant to get one because I was worried about the setup but it is super simple! Also gives you access to the app where you can monitor the heat at home when you are away (or when you are lazy and don't want to get out of bed to turn up the heat). Highly recommend this product!
I would recommend this to a friend!
Written by a customer while visiting Google LLC