Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Loyal customer
on August 9, 2019
Posted by: Niks
I have had the nest thermostat for a little over 4 years and it has not disappoint I just upgraded minds to the nest learning thermostat and it does the same fantastic job it always did when I bought it 4 years ago I love using it but the app I am able to turn on my thermostat and warm up or chill my house during the summer so that when I get home it's nice and cool.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to install and read
on December 3, 2018
Posted by: Anonymous
When they say 30 minutes or less they were not exaggerating. Plus the bix includes everthing even a very good screwdriver. Very pleased with the app as well. Will not be disappointed
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
MBolinha
on February 12, 2019
Posted by: Anonymous
Perfect,I can control the ambient temperature of my house at a distance, or just program, that he does it alone, the aesthetics is perfect
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
not working
on January 18, 2022
Posted by: Slavic
boiler is working non stop and AC fan does not run.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 19, 2022
Hi Slavic, thanks for posting your feedback. We’re sorry to hear that your Nest Learning Thermostat isn’t running properly as expected.
We hear you, and we’d like to help you the best way possible. If you’re willing, we suggest contacting our support team, so we can take a closer look at your device. Please feel free to contact us using this link: https://support.google.com/googlenest/gethelp
We hear you, and we’d like to help you the best way possible. If you’re willing, we suggest contacting our support team, so we can take a closer look at your device. Please feel free to contact us using this link: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Great thermostat
on September 4, 2019
Posted by: Pj06070
This is a great thermostat and very reliable. Very easy to install and it didn’t need a “c”wire. I have 3 and all have payed for them selves. The app is easy to use. We love the accuracy compared to our previous ones. The WiFi stays connected. I call them headache free. Everything you need comes in the box. You can tell from a distance when it is calling for heat as the display will turn orange.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love It
on November 3, 2018
Posted by: Anonymous
My Nest thermostat is awesome.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy Install, excellent Thermostat
on October 11, 2021
Posted by: Alex M.
The instructions that came with the thermostat were extremely easy to follow.The install took barely 5 minutes and once I turned the power back on, it instantly turned on and took no time to get the AC back up and running. Since then, I've had no problems. However, because I keep the house colder than my wife, when she is home and turns it down, it remembers that and turns it down randomly through the day because of the previous habits. Which isn't an issue, it's just funny.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Intuitive and Simple to use
on July 27, 2020
Posted by: Z. Camp
I feared that the setup process and unit learning out routine would be cumbersome and take time to adjust, however it was quite the opposite. Installation and setup went smoothly, taking less than 10 minute followed by about 24 hours for the unit to adjust and record our routine for the average day. Within a week it has adjusted to our changes in routine from day to day. Very pleased.
I would recommend this to a friend!
Written by a customer while visiting Google LLC