Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Great thermostat
on March 1, 2018
Posted by: A.D.
I bought this thermostat to replace a broken one. It drastically exceeded my expectations immediately. I have a family member with low vision and the Nest turned out to be very accessible and easy for her to use. A very good purchase and one I would highly recommend for anyone looking for something easy for those with low vision to use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on December 2, 2018
Posted by: Anonymous
The Nest thermostat is a good investment for the future. The unit provides a very simple user interface while providing many additional features on the back end. Installation is very straightforward and can be done in just a short period of time.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on July 2, 2018
Posted by: Ricardo R.
Easy to set up,affordable price, makes you save money and time once installed! Big and bright numbers on screen ,and the smartphone app makes to check and control when you need it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Couldn't be easier
on May 4, 2018
Posted by: Buckgrafix
Can't say enough about how easy this was to install and setup. So simple, and looks so cool! It works great so far; looking forward to seeing how it learns.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
bad
on March 18, 2021
Posted by: robert b
does not work correctly. does not hold settings. does its own thing that does not resemble our usage.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 23, 2021
Hi Robert, thanks for sharing your experience with us, and we apologize that you had to go through this trouble with your Nest Learning Thermostat.
With Auto-Schedule, your Nest Thermostat learns what temperatures you like at different times of the day. After a few days of learning, it will prepare a schedule for you.
To get this sorted out, we suggest clearing the existing schedule, then turning off Auto Schedule to make sure that your Nest Learning Thermostat will follow your set temperature moving forward.
If the issue persists, please contact our support team so we can take a closer look and assists you. Feel free to reach out to us here: https://support.google.com/googlenest/gethelp
With Auto-Schedule, your Nest Thermostat learns what temperatures you like at different times of the day. After a few days of learning, it will prepare a schedule for you.
To get this sorted out, we suggest clearing the existing schedule, then turning off Auto Schedule to make sure that your Nest Learning Thermostat will follow your set temperature moving forward.
If the issue persists, please contact our support team so we can take a closer look and assists you. Feel free to reach out to us here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Great Thermostat & Amazing Control
on July 18, 2019
Posted by: Ray - El Paso
This thermostat has excellent programming & learning features that allow you to better control your home’s heating/cooling. You can control it while at home & away from home which allows to to reduce energy consumption.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Peace of mind
on September 6, 2019
Posted by: MSJMG
I got two of these for my house. I travel a lot and good to be able to adjust when away. I have seen reduction in my utility bills even though it’s summer
I had a professional fit for me. Was quick and easy
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Home Owner
on March 26, 2018
Posted by: JVJAMOORE
Great thermostat and very easy to setup. I bought this thermostat to help save on utility costs.
I would recommend this to a friend!
Written by a customer while visiting Google LLC