Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Great up grade
on February 25, 2018
Posted by: Robert T
Love the appearance and ease of use of the nest. Amazon Alexa works great but I wish there was additional features as in turning on and off the nest. Love the product overall works great so far would highly recommend
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest
on December 5, 2021
Posted by: Tina
Love it. It is very easy to set up and to install. I would recommend it to all my friends and family.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Addition
on July 20, 2018
Posted by: bKmiller
I have multiple units in my house and to make sure I maximize the efficiency I installed the Nest thermostats. Very easy to install and they have been very efficient at keeping the house comfortable through the summer.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Great Product
on May 14, 2020
Posted by: jimi
Now, all I need is to figure out how to lock the physical product to where no one can change it except me, via my smartphone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Temp control
on December 1, 2021
Posted by: Cabin
Remote monitoring is awesome. However, unit is not holding set temperature neither manual or remote.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 2, 2021
Hi there, thanks for sending in your review. We're sorry to learn that you're experiencing some difficulties with your Nest Learning Thermostat not holding your set temperature. We recommend that you disable your Auto-Schedule so it cannot automatically adjust your temperature. You can follow the steps on this link: https://support.google.com/googlenest/answer/9209007
If the issue still persists then we recommend that you reach out to our support specialists so we can better assist you with finding a resolution. You can contact us on our Google Help page by visiting this link: https://support.google.com/googlenest/gethelp
If the issue still persists then we recommend that you reach out to our support specialists so we can better assist you with finding a resolution. You can contact us on our Google Help page by visiting this link: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Does so much to improve quality of life!
on May 23, 2018
Posted by: Moto
Easy to set up, support is awesome, integration is seemless, and it works very well! Does everything it says it will do and then some. Thank you Nest!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Relax and enjoy.
on April 11, 2019
Posted by: Willy.
Couldn’t be happier and glad decided to upgrade from my old thermostat , great product.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Strongly Recommender
on April 8, 2018
Posted by: Henewey
After the easy install of this product, I have seen a drastic change in my utility bill. This device gives me full control of my house temperature and I truly love it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC