Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
on April 21, 2018
Posted by: Jrae
This product has been great and easy to use. I have no clue how to deal with electricity and wiring and I was able to set this up with no problems. The product itself is beautiful in my home. The app is also a great tool and easy to use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great
on August 2, 2020
Posted by: SonOfDavid
Works great love it
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Amazing
on August 30, 2021
Posted by: Terese
Great product and very convenient to use when I’m away from home and heading home.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
More difficult than ecobee
on December 20, 2021
Posted by: Nestowner
This is way more difficult than ecobee. More difficult to set up. It randomly changes to a higher heat that I set it to.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 22, 2021
Hi Nestowner, thanks for letting us know about your experience with Nest Learning Thermostat. We apologize for any difficulty you may have had, setting it up.
We'd like to help you with the issue of the random changes with the heating for your Nest Learning Thermostat. Our support team would be happy to assist you, if you can reach out to us here: https://support.google.com/googlenest/gethelp
We'd like to help you with the issue of the random changes with the heating for your Nest Learning Thermostat. Our support team would be happy to assist you, if you can reach out to us here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
"Great experience"!
on March 3, 2019
Posted by: Anonymous
I bought the nest learning thermostat + the nest thermostat sensor for the babys room @ best buy & within a hour I had it home & installed where my old thermostat was. I have no experience at all installing thermostats & with their directions it was so easy & simple. I highly recommend this product!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on November 2, 2018
Posted by: Anonymous
Just love it!!! Can’t wait for more to come
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
So far, so good
on July 12, 2018
Posted by: milkyway57601
We just installed yesterday. So far really like it, will know more the more we use it. Will update later.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best Tstat
on September 3, 2018
Posted by: BigDaddy
I changed out my ac unit and wanted a new thermostat, so I looked at all the reviews on lots of them, I liked the reviews on the best the best, I bought it and it was so easy to hook up and it has been everything I expected and more, I love this thermostat and would recommend it to all my friends, I have recommended it to 3 friends and they love it the same as me, thank you to the nest company
I would recommend this to a friend!
Written by a customer while visiting Google LLC