Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Amazing looking and perfectly working
on July 22, 2020
Posted by: Dannyf87
I ha bought a smart thermostat a couple of years ago and it worked terribly (it was not a Google or nest device) I was skeptical to buy because of that but it's easy to hook up. It took maybe 10minutes. I had an issue with the fan running non stop but their help page helped me find out the old thermostat was labeled wrong and switching a single wire made it work better than I expected. We love it!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
First week
on June 14, 2018
Posted by: Hayden
Everything from the set up, to the ease of use, not to mention an improved lifestyle. I'm loving every bit of it
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Learning Thermostat
on November 2, 2018
Posted by: Anonymous
One of the best products I have ever bought for my home!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nice to know I can monitor the home from anywhere
on January 8, 2019
Posted by: Anonymous
Do not expect major energy savings since we already used our old thermostat with an eye on saving costs. Always turned heat/cooling up or down to save. However, keeping an eye on our home from a remote location is GREAT. There is a peace of mind from knowing the furnace is working just fine while you are away to me is worth the price. Easy as can be to operate and the graphics are great.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Learning Thermostat
on July 24, 2021
Posted by: BobM
Installed NEST learning thermostat two weeks ago. Love it. I also Installed a remote sensor in living room as that is where we occupy most of the time and hallway thermostat didn't do good job regulating there. Use the weekly schedule to keep our energy use mainly in the green, corresponding to PG
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5
Exceptional and full of surprises
on December 7, 2018
Posted by: Anonymous
I purchased 2. Installed them both myself. With a bit of help from Nest connected to exceptional support guy. Thier support team is superb! That alone would keep me as a customer. The unit is exceptionally well made. Works as intended and easy and fun to operate. It learns your patterns.
If you’re considering one of thier products. Pull the trigger you wont be disappointed. 5 stars plus !!!
If you’re considering one of thier products. Pull the trigger you wont be disappointed. 5 stars plus !!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome Technology
on November 25, 2019
Posted by: Ryan C.
I really didn't know what to expect when getting the thermostat but it has been really great so far. It learns what temperature we like at certain times. Most importantly it's saving on the electric bill. Better than I anticipated.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Would give a 5 star
on October 8, 2021
Posted by: John
This is my second Nest. First one battery stopped taking a charge after a little over a year. Would have to take off wall and recharge everyday. Nest showing power coming into unit, so wiring was fineSo far 2nd is working great
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, October 11, 2021
Hi John, thanks for sharing your feedback. We’re sorry to hear that you had a battery issue with Nest Learning Thermostat. We value your feedback as we’re always working to provide the best service. If you need assistance, our support team is always here to help. You can reach out to us through this link: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC