Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Very simple to install and setup.
on June 16, 2019
Posted by: onegeek
I hope more & more products provide the installation, setup and operational experience of a Nest Learning Thermostat.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Thermostat!
on May 22, 2018
Posted by: Debz
I'm in the second week of having my Nest thermostat installed and am amazed at how it kept track of my comfort level in that little amount of time! Being able to set schedules to turn the temp up or down when you're away is awesome. It's a wonderful addition to my new a/c system and I look forward to the savings on my energy bills this summer.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Works better than I thought!
on April 1, 2018
Posted by: Baggins
Easy to install, just scan the QR code BEFORE you put it on the wall. The only spot to get the QR code is the part that is against the wall. You don't need the QR code, but it would have been nice. I had thought the old thermostat was fine, but this is already proving to control the temperature much better.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Solved my one cold room problem...
on January 20, 2019
Posted by: Anonymous
My living room wouldn’t go above 66. After installing the Nest Learning Thermostat and room sensors, my living room is at a toasty 70...or warmer if I’d like. I can choose which room sensor I want the thermostat to work with since there’s a 1-4 degree difference per room. Love all the options you get to choose from when setting up! The app & Alexa make it so easy to do anything from anywhere!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best Device Ever!
on February 16, 2018
Posted by: Quilter
I love my Nest! I no longer have to mount the stairs to my studio to adjust my thermostat so that my sewing room is warm in the morning. I can relax with a cup of coffee knowing it's toasty and ready for my creative energy. If I have to leave the house unexpectedly, I don't worry that I left the heat on. I can simply turn the Eco setting on from my iPhone and the heat will go down to 60 degrees, no matter where I am, in or out of the country. And, it looks BEAUTIFUL!!!!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on July 14, 2020
Posted by: Homer Bhatt
I read quite a few reviews before we bought this thermostat
My technical skills and overall understanding is way bellow par
I could install, program with little difficulty
I am impressed with the performance
If you are considering saving money and be comfortable in your home please do not wait
Invest in your family
My technical skills and overall understanding is way bellow par
I could install, program with little difficulty
I am impressed with the performance
If you are considering saving money and be comfortable in your home please do not wait
Invest in your family
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Review
on May 13, 2021
Posted by: Nest thermostat
Quality is not good, have to replace the thermostat for like 4 times. It stopped working every other month and have to replace the the device.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, May 18, 2021
Hi there, thanks for reaching out. We´re sorry for the poor experience you had with your Nest Learning Thermostat, and for falling short on your support needs. This is not how we would like you to experience both our product and services.
We understand that this may have been a frustrating experience for you. However, We may need to take a closer look at the issue you´re having and understand what may be causing it. This will enable you to figure out a way to provide you with a better experience. If you´re willing to try, please reach out once more to our support team here: https://support.google.com/googlenest/gethelp
We understand that this may have been a frustrating experience for you. However, We may need to take a closer look at the issue you´re having and understand what may be causing it. This will enable you to figure out a way to provide you with a better experience. If you´re willing to try, please reach out once more to our support team here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Life Saver
on September 8, 2018
Posted by: Justin, Fresno CA
Having the ability to change the temperature at night for my family is a life saver. In Fresno at night it can get really hot and having the temperature just right means everyone sleeps better.
I would recommend this to a friend!
Written by a customer while visiting Google LLC