Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Loving My Thermostat
on January 23, 2018
Posted by: Diane D
My son hooked up my Thermostat. He said it was extremely easy. I also can change the setting's from my phone and on the devise, it shows the weather outside for the whole day. I am very happy that I bought this smart thermostat.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Amazing product!
on March 6, 2020
Posted by: AaronTigerTaylor
My wife and I bought the nest to replace our current thermostat and we fell in love with it! The installation was extremely easy, setup was very straightforward, and using the app is a breeze. I love being able to schedule when the AC/heat comes on or turns off from the app or in the house. I love how simplistically intricate the nest is. I also love how easy to use the app is. I love the nest!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
The best thermostat, period.
on August 27, 2018
Posted by: Danny Thompson
I just bought a house. I am renovating the place and I saw the Nest thermostat at Home Depot. It looked cool so I bought it. Installation literally takes less than 10 minutes. It even includes a tiny leveler that will help you keep it perfectly aligned. The little details that Nest paid attention to is impressive and using it you will realize it. It is also so simple that a 5 year old can use it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
NYSF
on January 1, 2022
Posted by: NYSF
Love this thermostat…. So far. This is second one. First one died after they did an update. They replaced it eventually.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great new toy!
on July 14, 2018
Posted by: Guille
Perfect in all senses!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Very Cool Device
on January 26, 2018
Posted by: Victor
this new thermostat is so easy to use and very informative about controling my home energy.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Mr. moore
on May 12, 2020
Posted by: Moore’s
The nest is awesome but most of all the tech support is second to none. I’m very pleased with everything so far
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Nice for temperature but ...
on September 15, 2021
Posted by: Donna
The nest thermostat is great for controlling temperature from your phone or from the nest itself. But I have found problems with the humidity readings. I have two separate temperature/humidity readers and the Nest humidity consistently reads 20% higher. I don't believe the Nest humidity reading is correct.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, September 18, 2021
Hi Donna, thanks for taking the time to share your experience with the Nest Learning Thermostat. We’re sorry to learn that you’re having issues with incorrect humidity readings and we understand how important it is to have it cleared.
We recommend performing the steps below to see if the humidity readings will improve:
- Remove the thermostat display from its base for about 5 seconds.
- Reattach the display.
- Wait for 10 seconds.
- If the relative humidity readouts return to normal, you may need to monitor in 24 hours for any changes.
If the readouts stay incorrect, we’d like to have a better look into this and we’ll find a way to help improve your experience. We suggest contacting our support team as soon as possible, or at your earliest convenience, here: https://support.google.com/googlenest/gethelp
We recommend performing the steps below to see if the humidity readings will improve:
- Remove the thermostat display from its base for about 5 seconds.
- Reattach the display.
- Wait for 10 seconds.
- If the relative humidity readouts return to normal, you may need to monitor in 24 hours for any changes.
If the readouts stay incorrect, we’d like to have a better look into this and we’ll find a way to help improve your experience. We suggest contacting our support team as soon as possible, or at your earliest convenience, here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC