Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
on February 23, 2019
Posted by: Anonymous
The device significantly reduced the number of cycles my furnace made with the old thermostat. Its attractive looking on the wall of my hallway. I had someone else set it up and give me instruction on its use. It lights up as one approaches, which is a nice feature.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Ac vs my wallet
on September 2, 2019
Posted by: Papanest
The bottom line we have to be very ready for climate change I’ve been living in the same city for the last 40 years and I’ve seen summers go from normal to extremely high using your traditional thermostat doesn’t really let you see your consumption with a third-generation thermostat you know your consumption and what is your per month cost you
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Beautiful and easy to install
on January 22, 2018
Posted by: Wendth
We were given the Nest as a Christmas gift just as our old thermostat was ready to be retired. My son in law said that the instructions for connecting it were very easy and no more than maybe 30 min. Well he was so right! We watched the video then followed the instructions and followed them step by step. Which were plain, simple and easy to follow . It is attractive on the wall and so far is very easy and really seems to keep our home at a constant comfortable temperature.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Quality Product
on November 20, 2018
Posted by: Anonymous
I purchased Nest to replace a failed thermostat.
Installed myself in about 30 minutes with no problems.
Highly recommended.
Installed myself in about 30 minutes with no problems.
Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Works Great!
on April 21, 2018
Posted by: Mariann Ramos
We have had our Nest for about 2 months. We love the fact that we can program it from our cell phone within the Nest app. We live in Florida and it’s great that we can set it to cool before we get home! We plan on getting Alexa as well. We would recommend this product.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
OK but smart learning portion does nto work well.
on November 18, 2021
Posted by: Rob F
Learning portion does not work well and eventually needs to be trued off. Intermittent communication with my smart home. Can't turn off.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, November 20, 2021
Hi Rob F, thanks for your feedback and for bringing this to our attention. We're sorry to hear you're having trouble with the learning feature of your Nest Learning Thermostat and for having intermittent communication with your smart home. We want to help. We'd like to know more about what's happening and take a closer look at your device. We suggest reaching out to our support team so we can check on it and we'll gladly walk you through some troubleshooting steps that may help resolve your concern. You can contact us anytime you're free, and we'll be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Nest thermostat
on March 1, 2018
Posted by: James I.
I love being able to monitor my home temperature while I out of town
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on January 30, 2020
Posted by: So far, so great
It an investment that definitly pays for itself in the long run. Set it and forget it! That is what I love about this product. We like it cool in the house when we sleep and now every night, my thermostat makes my house comfortable for me. I don't have to pay to heat an empty house. I love it!
I would recommend this to a friend!
Written by a customer while visiting Google LLC