Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Perfect for my home
on December 30, 2019
Posted by: Bree L
And google does it again... I am an owner of several google mini speakers and over the past month added the hello doorbell, hub and thermostat to our google home family. I am blown away by all the capabilities of all these devices and how they all work seamlessly together. The thermostat is amazing, sleek, and beautiful and worth every penny. Going up/downstairs to adjust heat/air is now over.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy!
on February 28, 2018
Posted by: Lisa E
The install was incredibly easy! The hardest, most time consuming part, was taking the old thermostat off!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great technology
on June 22, 2018
Posted by: Tech savvy boomer
Brought to my attention by my energy company the nest was an easy choice. Having the ability to program remotely can save you big money on heating and cooling. Quality is outstanding...its a computer when my thermostat used to be. Easy to install...
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Early UI Issue
on January 23, 2022
Posted by: Rick.Raymo
This product is outstanding as far as an vasty/wonderful upgrade to existing control.I am earning Nest Eco leafs apace, and daily.I wish so very much that the same controls could be duplicated on the phone. I had a terrible ketoacidos coma six plus years ago.My paws shake. The unit controls are touchy, and I absolutely dislike asking others to set things.I can just barely do some, but I am apt to stray into heat rather than being able to project what I wish on the unit.Military time is impossible and frustrating until I can get someone else to do the tweak.This unit is missing accessibility.That rankles deeply.Give us the UI on Android to start, please?
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, January 25, 2022
Hi Rick.Raymo, thanks for the feedback and we're sorry to hear that you're experiencing some inconvenience with your Nest Learning Thermostat. We'd recommend that you reach out to our support team so we can guide you on how to control your thermostat using the app and make your experience a little better. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Fancy
on August 9, 2019
Posted by: 0ptionsII
This thermostat is a great upgrade from the basic programmable thermostat we had before. Having this thermostat for a couple years now, I couldn't imagine owning a house without it. It makes changing the temperature so easy from anywhere, in or out of the house.
The feature I like most is the ability to set the thermostat to "Away" remotely, since we forget to manually before trips.
The feature I like most is the ability to set the thermostat to "Away" remotely, since we forget to manually before trips.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to use/learn
on July 20, 2018
Posted by: Lee75
I like the sleek design. It was very simple to set up and use. The away feature is great. It changes preset temps even when I unexpectedly have to be away from the house.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
I have 3 Nest thermostats
on December 26, 2018
Posted by: Anonymous
I've had the nest thermostats for about 2 years. I have 2 in my home and 1 in the office. They all work very consistently, the temperature is very accurate. The nest app works great too. You can control the thermostat away from home. I highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on May 16, 2020
Posted by: Sellitus
Love it! Works reliably well, easy to adjust schedule after being automatically created. Now I barely touch it later a month ol. Love it!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC