Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
The nest learning thermostat
on June 6, 2020
Posted by: charles thomas
The thermostat is great after a month I’m still learning some things but customer service is a little touch and go . I will say it was during the pandemic and they were nice but the problem I was dealing with could have easily been handled and without money out of pocket had they just listened to what I was trying to say.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy and functional
on February 21, 2019
Posted by: Anonymous
We now have 2 nests in our house and we love the easy interface and function. We are able to monitor the usage and change the settings as we need.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Why did I wait so long?
on June 6, 2019
Posted by: Marla
I love this thermostat! Super easy to install too. The step by step instructions made it so easy. I will be purchasing another one for parents soon.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Learning Thermostat
on January 16, 2022
Posted by: Sherral
I am very pleased with my new Nest Thermostat. It is very easy to program. I also LOVE the fact that I an general it through the app.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
I own ten
on January 10, 2019
Posted by: Anonymous
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Amazing
on May 8, 2019
Posted by: David Zamora
One of the best investments I’ve made so far. Small slick look, easy to operate. I was shocked at how much it dropped my electric bill.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Nest is OK for this year but...
on December 7, 2021
Posted by: Roberta
The Nest device is OK but the tech is kinda getting boring and simple. Better up the game by an order of magnitude. Make the ap much better (e.g. custom menues for the beginner vs expert, etc.)
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, December 11, 2021
Hi Roberta, thanks for the feedback and for sharing what you think of the Nest Learning Thermostat, and we’re sorry to hear that its tech is getting boring and simple for you. We’re hoping to learn more about your feedback as we’re always on the lookout for opportunities to improve our products and services. If you’re willing to share more details about this, or for any concerns about using the thermostat, we’d be more than happy to listen and help you, here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Made to impress!
on April 14, 2018
Posted by: Aiman
I was stoked when I got my Nest Thermostat installed, within a few weeks I noticed how much energy I was using and saving and within few months I received cash back from PGE and from Oregon Trust of Energy thanks to Nest. I am so happy with it!
I would recommend this to a friend!
Written by a customer while visiting Google LLC