Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Amazing
on November 12, 2018
Posted by: Anonymous
Super easy to set up and use and looks awesome. The app is also great, especially the ability to share with multiple users without compromising account security. This is a big deal.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Beat my expectations
on March 31, 2018
Posted by: BBM 1
Great product, incredibly easy to install and use. Has some great features I was unaware of when I first purchased it. Our whole family agrees it was a great addition
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on April 14, 2018
Posted by: Rich and Carol
This product works as advertised and exceeded my expectations. It really does learn our heating and cooling needs and repeats it as it learns our needs. It also seems to take into account the temperature outside to help determine the best and economical temperature within our home throughout the day and night.
Again, smartly engineered product and very intuitive.
Again, smartly engineered product and very intuitive.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
AMAZING PRODUCT
on August 10, 2019
Posted by: DAFNE AVILA
This is an amazing product we love the functionality and looks...a must have for every home
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Great! Still need growth
on July 8, 2018
Posted by: Hal5
As more technologies come out it would be beneficial for them to communicate and work in harmony. For example, we have a sleep number and I wish the thermostat would communicate with it when I get hot in my sleep.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love it
on September 20, 2018
Posted by: Anonymous
Works better than I expected, a lot of mixed reviews out there so I wasn’t sure what to expect. I love it especially the schedule in the app set the temp for wake up and bed time I never have to mess with it. It tells u what is saving u money. I love that if u are hot or cold from anywhere I can tell Alexa to change the temp. Even from bed!!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Absolutely Great !
on April 19, 2018
Posted by: LocalOBX
I had been planning on purchasing a nest thermostat for several years and just never got to it, finally got one and it's absolutely great. I love the look, the functions and the ability to control it from anywhere. Going to be getting another soon for my upstairs.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
2 Nest learning thermostats installed.
on March 13, 2021
Posted by: Robert
Features are excellent, but 1 of 2 failed after 6 months of use and had to be replaced. Total time the two have been in use is 7 months so have to wait and see if that is indicative of reliability or just a fluke.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 29, 2021
Hi Robert,
We're sorry to hear about your experience with one of your Nest Thermostats, but glad to hear you were able to get a replacement. Let's observe them from now, and don't hesitate to reach out to us whenever you need assistance, and we'd be more than happy to help you!
We're sorry to hear about your experience with one of your Nest Thermostats, but glad to hear you were able to get a replacement. Let's observe them from now, and don't hesitate to reach out to us whenever you need assistance, and we'd be more than happy to help you!
Written by a customer while visiting Google LLC