Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Great technology-easy to install
on October 2, 2018
Posted by: Anonymous
The Nest thermostat was very easy to install and works great. I’d highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Wonder how long this one will last
on August 30, 2021
Posted by: Jake
I’m addicted to having it, but this is a replacement for one that just stopped working. (Very odd behaviors like not charging while mounted, turning itself off, etc.) Swapped out, without touching the wiring, and it’s working again just fine.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, September 3, 2021
Hi Jake, thank you for taking the time to share your feedback. We´re sorry to hear about the odd behavior with your replacement Nest Learning Thermostat. We´re glad to hear that you were able to fix the issue by swapping it out.
If you still experience any difficulty, please do not hesitate to contact us. We can assist you. We'd be happy to help you out, by reaching out to us here: https://support.google.com/googlenest/gethelp
If you still experience any difficulty, please do not hesitate to contact us. We can assist you. We'd be happy to help you out, by reaching out to us here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
AWESOME
on May 22, 2019
Posted by: C.E.
i had one and i changed out my AC unit and for some reason we could not get it to work, so i went and purchased a new one. I already knew i loved it so why not. The AC guy tried another thermostat and it worked so i figured something inside of my older one went bad.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Replacement thermostat
on November 11, 2018
Posted by: Anonymous
Recently replaced programable with Nest Thermostat...Easy to install, seems to be working fine, looks nice on the wall (without the back-plate).
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
I love it!
on January 30, 2018
Posted by: Gary Adams
I just had solar panels installed and my old thermostat just turned my AC/Heat on and off per my settings. With the Nest thermostat I feel that I stepped up to the new technology I needed to monitor, control, and analyze my new systems. I am thrilled with it and I can't wait to learn more about its capability. Being able to control it no matter where I am is a major advantage. I have already realized some savings.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great thermostat
on May 24, 2018
Posted by: Rachel F.
I travel a lot and have room mates, this is a great thermostat to make sure my energy bill isn’t through the rough. The eco feature is great and helps save money and energy. The nest is really easy to use and I won’t go back to any other thermostat.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on July 22, 2018
Posted by: Ryguy0047
Great product you set it and really forget it. It does everything for you. Just when I feel I need to change something to make myself comfortable, I hear the school kick on.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Sweet setup- My Nest Thermostats
on March 7, 2019
Posted by: Anonymous
When selecting the items and upgrades for our new condo/townhouse we combined the Nest Thermostat with a new heat pump. They seem to be very compatible and with the memory and learning process of the Nest makes our home comfortable all the time. Great Product!
I would recommend this to a friend!
Written by a customer while visiting Google LLC