Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Toni
on November 29, 2018
Posted by: Anonymous
This is the best thermostat ever!!! Nice looking, easy to use and has helped monitor my A/C efficiency. I recommend it for every home
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Highly recommended.
on September 3, 2018
Posted by: Frank R
I finally switch to Nest from eco bee.
Super easy to install and setup. No need for professional installers, can’t wait to purchase more devices.
Highly recommended.
Super easy to install and setup. No need for professional installers, can’t wait to purchase more devices.
Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best thermostat in the market
on March 9, 2019
Posted by: Anonymous
The nest thermostat in market. The design, ergonomic feature and monitoring capabilities of this thermostat surpass my expectations.
The nest thermostat installation instruction, support is excellent. Their online representative are very helpful and knowledgeable.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love this
on February 28, 2019
Posted by: Anonymous
We bought a Nest to replace a working thermostat. I wanted something that was intuitive and reliable and has nice aesthetics. Nest has it all. I've been a proud owner of a couple of Nest Smoke and CO2 sensors and absolutely love them!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on June 20, 2019
Posted by: New owner
Great. Very glad I made the investment. Would recommend wholeheartedly.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Simple to use, easy to learn, looks great
on May 22, 2018
Posted by: Frankenfritz25
I don't really have any complaints with my nest thermostats. They do what they are meant to do and give me more information than I really would need from a thermostat, but does come in handy. The Nests features that i use the most are the home/away assist as well as being able to remotely control the thermostat. It's nice to come home to a heated/cooled home without making any changes.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best thermostat
on March 7, 2019
Posted by: Anonymous
Great product. Saved money instantly the 1st month. Very easy to install.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Google Thermostat Degree
on June 29, 2021
Posted by: cboryslawskyj
First I would like to adjust temperature degree but unable to lock it. I did not like thermos to adjust itself automatically as that is not what I expected. I tried to set up settings to command the degree being locked for time being but it looks like thermos bypassed my command.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, July 1, 2021
Hi cboryslawskyj, thanks for taking the time to share your feedback with us. We're sorry to hear that you’re experiencing issues with your Nest Learning Thermostat. We’re here to help.
Nest Learning Thermostat is designed to learn from your temperature preferences. Its learning feature ""Auto-Schedule"" learns and then creates schedules for you when the feature is on. You can turn off this feature by following the steps below:
With the Nest app:
- Open the Nest app and select your Nest thermostat.
- Select Settings, and then Auto-Schedule.
- Tap the switch to turn it off.
On your thermostat:
- Press the ring and choose Settings, and then Nest Sense, and then Auto-Schedule, and then Off.
Once you turn it off, we suggest clearing all the schedules once again to ensure your thermostat won't kick in based on the logged schedules.
If this doesn’t fix the issue, may need to take a closer look in order for us to understand the issue and improve your experience. You can always reach out to our support team here: https://support.google.com/googlenest/gethelp
Nest Learning Thermostat is designed to learn from your temperature preferences. Its learning feature ""Auto-Schedule"" learns and then creates schedules for you when the feature is on. You can turn off this feature by following the steps below:
With the Nest app:
- Open the Nest app and select your Nest thermostat.
- Select Settings, and then Auto-Schedule.
- Tap the switch to turn it off.
On your thermostat:
- Press the ring and choose Settings, and then Nest Sense, and then Auto-Schedule, and then Off.
Once you turn it off, we suggest clearing all the schedules once again to ensure your thermostat won't kick in based on the logged schedules.
If this doesn’t fix the issue, may need to take a closer look in order for us to understand the issue and improve your experience. You can always reach out to our support team here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC