Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Best Thermostat
on November 29, 2018
Posted by: Anonymous
Great way to safe energy from home or away!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to install and use
on June 26, 2020
Posted by: Carmyne
Following the installation instructions is relatively easy and I preforms much better that old thermostat and batteries never have to be changed which is something that is better than my old thermostat
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Cooler Summer
on July 26, 2018
Posted by: Linda S
I have replaced the Evaporator and the Compressor on my 9+ year old HVAC and I could hear the system short cycling, I found a pin bent on my old Thermostat when I changed batteries last time, there was no lighting on my old one so you had to get out a flashlight to read it, now I can read that big lit up face every time I walk into the room, I can also keep an eye on it with my phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Perfect for your home
on July 27, 2020
Posted by: Rolanda Williams
It’s so easy to use, you can control your home temp from anywhere in the house or away. I should have gotten one long time ago.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
3 strikes and you are out
on May 14, 2021
Posted by: Daveb
3ed one a charm let’s see I would rate this unit as fair because of the loss of WFI
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, May 17, 2021
Hi Daveb, thanks for taking time to share your feedback with us. We are sorry to hear about the connectivity issues you had with the Nest Learning Thermostat.
Connectivity issues for Nest Thermostat may be caused by several reasons such as Wi-Fi network congestion, distance of the device from the router, wireless interference with other Wi-Fi hotspots or devices nearby and other Wi-FI settings.
If you have any questions or need further help, we'd be be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Connectivity issues for Nest Thermostat may be caused by several reasons such as Wi-Fi network congestion, distance of the device from the router, wireless interference with other Wi-Fi hotspots or devices nearby and other Wi-FI settings.
If you have any questions or need further help, we'd be be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
4
1st month
on April 1, 2021
Posted by: Georgia on my Mind
So far I'm impressed with the ability to control virtually. Still trying to understand the Eco setting and actual temperatures.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Ease of use
on September 2, 2018
Posted by: NMclawhorn
We upgraded our programmable thermostat to a Nest so that it would be easy for anyone in the house to set the proper temperature or set for being away. No more asking if the thermostat program had been set, or adjusting multiple settings just to use the fan.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Friendly
on February 7, 2018
Posted by: Fred H
Very easy to install and extremely easy to use. Looks much better than your usual thermostat. A friendly device that you can control with a simple app.
I would recommend this to a friend!
Written by a customer while visiting Google LLC