Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Wonderful innovation
on March 28, 2021
Posted by: Finally satisfied...
Debated on a smart thermostat for a long time, and finally pulled the trigger. So glad I did.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent
on April 23, 2021
Posted by: BalrogWing
Works great, easy to setup/install. Learns my habits and adjusts itself, definitely helps me to save some money on energy costs. Plus you get a nifty email every month telling you how much you saved.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to install
on February 4, 2019
Posted by: Anonymous
My wife and I installed it in about a half an hour love the way it turns on when we walk near it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Don't buy
on March 2, 2021
Posted by: Leo one
I would skip this product due to the lack of features. I recommend one that is easier to use
No, I would not recommend this to a friend.
Response from Google LLCBy Harvey, Google Customer Care, March 4, 2021
Hi Leo one,
We appreciate your review of the Nest Learning Thermostat and are sorry that it didn't meet your expectations.
We're always working to understand our customers' needs and expectations so that we can improve our products and offer more options. If you have any questions or concerns about your Google Nest products, we'd be happy to help here: https://support.google.com/googlenest/gethelp
We appreciate your review of the Nest Learning Thermostat and are sorry that it didn't meet your expectations.
We're always working to understand our customers' needs and expectations so that we can improve our products and offer more options. If you have any questions or concerns about your Google Nest products, we'd be happy to help here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Great Device
on November 13, 2018
Posted by: Anonymous
So far I have been very happy with this product. I like the way it looks, it's easy to use and keeps everyone comfortable. Watching the next few energy bills to see a positive change.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Reliably does what it’s supposed to do
on August 5, 2018
Posted by: Ghastly Tech
The thermostat lives up to it’s promise. I travel frequently and the automatic set back works well. I also have the remote sensor which let’s me control my bedroom with the Nest thermostat. The price seems a bit high when compared to other smart thermostats. Overall a very good product.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Works (almost) perfect
on August 20, 2018
Posted by: John Carr
The nest is easy to use and easy to set up. Very passive system, only thing I would want is connection to Samsung hub
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Good product makes life easier!
on July 25, 2021
Posted by: Naugy Bill
I now own 4 Google nest thermostats 3 for the heat and 1 for the A/C and I can control all of them from my phone I can also see what the temperatures are in various parts of the house! I definitely like the fact that I can control my home’s environment from my phone!
I would recommend this to a friend!
Written by a customer while visiting Google LLC