Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Love it
on August 22, 2021
Posted by: Edgar
It is very convenient I can turn it on from anywhere Iam check the temperature and turn it on or off
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
?
on February 2, 2022
Posted by: Marcia
It doesn't show the current inside temp . I want to know what my current inside temp is and that is no longer available. Unhappy about this
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 3, 2022
Hi Marcia, thanks for taking the time to share your feedback. We’re sorry to hear that the current inside temperature isn’t showing on your Nest Learning Thermostat.
The small number near the edge of the screen is the Current Temperature measured by your thermostat’s sensors. If you cannot see any small number on the edge of your thermostat, it means that your target temperature has been reached.
If you want us to take a closer look at your device, feel free to contact our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp
The small number near the edge of the screen is the Current Temperature measured by your thermostat’s sensors. If you cannot see any small number on the edge of your thermostat, it means that your target temperature has been reached.
If you want us to take a closer look at your device, feel free to contact our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Mr
on September 30, 2018
Posted by: Anonymous
I love my nest thermostat. It’s very beautiful to look at. It has worked flawlessly. I’ve been able to share it’s fea with family and friends when the see it. It has been reliable and performs exactly as I had hoped. Great, great product!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on September 5, 2019
Posted by: Wahzee
Works way better than my old one. Easy installation and will buy it again. Highly recommended
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Learning Thermostat
on March 3, 2018
Posted by: otsjr
Very stylist, easy to install and easy to use. Like the App and remote capability
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Problems galore
on March 2, 2021
Posted by: No AC
For some reason, my AC isn't working on the Nest even though we followed all the directions to the letter. It's good for heat, but I'm concerned about summertime. I have a newborn at home and will have to have someone come look at it probably. Disappointed.
No, I would not recommend this to a friend.
Response from Google LLCBy Vince, Google Customer Care, March 4, 2021
Hello there,
Oh no. We're sorry to hear that your AC isn't working as intended. We'd like to know more about how you set up the Nest Thermostat so we can see where we can help. You can use the link here to reach out to us and tell us more. https://support.google.com/googlenest/gethelp
Oh no. We're sorry to hear that your AC isn't working as intended. We'd like to know more about how you set up the Nest Thermostat so we can see where we can help. You can use the link here to reach out to us and tell us more. https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Learning Thermostat
on February 24, 2019
Posted by: Anonymous
I have only had my Nest thermostat for a little over a month but it has exceeded my expectations. I love being able to control the temperature with my Google Home Mini from wherever I am in my house. The app is also super easy to use and allows you to manage all of the learned schedules. The actual Nest thermostat is very user friendly with multiple thermostat configurations.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to install and use
on January 18, 2019
Posted by: Anonymous
This device is very user friendly and easy to control from the Nest App. The design is modern and sleek. It works great with my Amazon Echo also!
I would recommend this to a friend!
Written by a customer while visiting Google LLC