Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
3
on May 23, 2019
Posted by: Scott cortwright
Furnace cycles 2 to 4 times before it turns on my old thermostat did not do this.
No, I would not recommend this to a friend.
Response from Google LLCBy Nest, May 27, 2019
We're sorry to hear you're encountering this issue after installing the Google Nest Learning Thermostat. The following articles may provide you with helpful information, and otherwise don't hesitate to reach out to our support team so that we can assist you further with this.
https://nest.com/support/article/Troubleshooting-strange-heating-and-cooling-behaviors
https://nest.com/support/article/When-Nest-needs-a-common-C-wire
nest.com/help
https://nest.com/support/article/Troubleshooting-strange-heating-and-cooling-behaviors
https://nest.com/support/article/When-Nest-needs-a-common-C-wire
nest.com/help
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent quality and functionality
on November 18, 2021
Posted by: MNdoj
Nest thermostats are excellent. Super easy to install and to use. Very happy and highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Smart Thermostat
on September 7, 2020
Posted by: Bogusjester1
This has been a great addition to my ever expanding smart home. I have a bunch of other Nest equipment already and it works well with those and no issues.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
1 Nest Learning Thermometer too many?
on December 22, 2021
Posted by: CLAustin
I was able to install the first Nest without any problems. The second Nest for upstairs we can not get on-line or to work with the first Nest no response from the support line. Very frustrating!
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 25, 2021
Hi CLAustin, thank you for posting your review here. We're glad to hear that you're able to install your first Nest Learning Thermostat without any problems. We'd like to know more details on the setup of your 2nd Nest Learning Thermostat upstairs. One possible cause for not getting it to go online could be the signal strength of your Wi-Fi. We'd recommend that you contact our support specialists so we can help identify and troubleshoot the issue with you and help improve your experience. You can reach our Google Help page here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Super
on February 25, 2019
Posted by: Anonymous
Great thermostat, works great, I control from my phone, I have very fast internet and WiFi which helps get fast response times.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
The Nest Thermostat
on June 6, 2019
Posted by: Linda Lee
I absolutely love the Nest thermostat, my daughter owns one and I found it easy to operate and adjust the temperature in her home. I would reccommend the Nest be put in all new homes.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy Installation
on April 16, 2018
Posted by: brivers
Setting up the Nest thermostat (and other Nest products) is very easy and intuitive. The instructions are clear and set up is quick and efficient. I’m not familiar with other smart thermostats, but given the ease of use and installation, I wouldn’t go with anything else.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Peter brehm
on April 1, 2018
Posted by: Pet034
I received a nest when I purchased tesla solar panels. It was easy to install, the instructions were great. The interface is very intuitive. The nest looks sleek and futuristic! I'm so happy to get this product.
I would recommend this to a friend!
Written by a customer while visiting Google LLC