Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
3
Google nest
on July 18, 2021
Posted by: Shawn
It's very complicated to used it I have it for almost 2 weeks still I am trying to learn how to work with that
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, July 21, 2021
Hi Shawn, thanks for taking the time to share your feedback with us. We’re sorry to learn that you’re having some challenges using your Nest Learning Thermostat.
Your feedback is important to us, and we’d like to help you the best way possible. You can check out this helpful link to know more about your Nest Learning Thermostat: https://support.google.com/googlenest/answer/9248184.
If you have questions you want us to answer, feel free to contact our support team. We’d be happy to help you here: https://support.google.com/googlenest/gethelp
Your feedback is important to us, and we’d like to help you the best way possible. You can check out this helpful link to know more about your Nest Learning Thermostat: https://support.google.com/googlenest/answer/9248184.
If you have questions you want us to answer, feel free to contact our support team. We’d be happy to help you here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Smartest Thermostat
on January 30, 2019
Posted by: Anonymous
Nothing like the thermostat learning your schedule and adjust for it. No schedules to put in no nothing. Best thing since sliced bread.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Amazed
on January 22, 2019
Posted by: Anonymous
The nest was very easy to install and understand. Even though my home is older and came with extra wires, the help line was great in working with me to to figure out which wires go where. Once we did that, the nest was installed quickly
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
The Coolest Thermostat Out There
on January 19, 2018
Posted by: Stephen
I think what impressed me most is how much information this thermostat pulls in.
It looks at people walking by, it looks at weather through its Wi-Fi connection and uses your phone to see if you are at home or not.. Plus, it’s self-learning feature that takes all the hassle of programming and now makes it fun.. Plus, it’s self-learning feature that takes all the hassle of programming and now makes it fun. It has the feel and look of a fine made watch…..very cool!
Most thermostats are just a piece of plastic and are nothing more than a timer that you can set to off or on at a predetermined time of day or night. This is so much more in that it pays attention to you and how you live and adjusts its self to accommodate and save you energy and money.
If you can operate a smart phone this thing is a breeze. Very simple set up which is a menu that walks you through the process with very simple choices. The most difficult question in the menu is what is your WI-FI pass word. If you know this you will program this thing in just a few moments. When in doubt YouTube. Many great videos on setting it up and wiring it.
After having the Nest Thermostat and seeing how well it works we are now looking at purchasing the new Nest Hello Door Bell and smoke-Co2 detectors for the house.
It looks at people walking by, it looks at weather through its Wi-Fi connection and uses your phone to see if you are at home or not.. Plus, it’s self-learning feature that takes all the hassle of programming and now makes it fun.. Plus, it’s self-learning feature that takes all the hassle of programming and now makes it fun. It has the feel and look of a fine made watch…..very cool!
Most thermostats are just a piece of plastic and are nothing more than a timer that you can set to off or on at a predetermined time of day or night. This is so much more in that it pays attention to you and how you live and adjusts its self to accommodate and save you energy and money.
If you can operate a smart phone this thing is a breeze. Very simple set up which is a menu that walks you through the process with very simple choices. The most difficult question in the menu is what is your WI-FI pass word. If you know this you will program this thing in just a few moments. When in doubt YouTube. Many great videos on setting it up and wiring it.
After having the Nest Thermostat and seeing how well it works we are now looking at purchasing the new Nest Hello Door Bell and smoke-Co2 detectors for the house.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love It!
on July 11, 2019
Posted by: C. Lauren
The Nest Learning Thermostat was the first big splurge in our home. We have nothing but positive feedback on the product. It is definitely much more attractive than the boxy Honeywell we had. We are fairly tech-savvy in our household, so it was easy enough for us to get up and running.
I feel like the thermostat and the app are pretty intuitive to use. Absolutely recommend!
I feel like the thermostat and the app are pretty intuitive to use. Absolutely recommend!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on September 6, 2018
Posted by: K. A. G.
This one is definitely worth it! There is a big up front cost, but if used properly, overtime the device will pay for itself! Plus, it looks pretty good on the wall!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Product
on February 28, 2018
Posted by: Hojoshaw
As soon as i took this out of package I knew it was a quality product. I have installed my fair share of thermostats and I have all the tools I need at my disposal. But I wanted to use just what was supplied in the box and it worked. A simple install and setup. I linked it to my amazon echo to add another home automation device to my house. I now have the ability to adjust my thermostat and lights with voice command and with my smart phone. The only thing I have left is to walk in to my home and say beam my up Scotty!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Simple and elegant
on March 3, 2021
Posted by: Judy
I like that it tracks my energy use everyday. It was easy to install, but the instruction to the app was wrong. It should say install the Nest app first, then integrate with Google Home App. I tried Google Home first and didn't work.
I would recommend this to a friend!
Written by a customer while visiting Google LLC