Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Lowering my electric bill
on February 11, 2020
Posted by: Crysy126
Since upgrading my old thermostat to the Nest my electric bill has been reduced at least $50. Def recommend getting this device.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome A+
on February 11, 2018
Posted by: Shane Graves
Very impressed with this unit. Easy install so need to pay for installation. Setup couldn’t have been easier it walks you through it. So many Bell and whistles I love it!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Saving money!
on July 21, 2019
Posted by: Wii59
I love how efficiently I can see were my goes!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
My new Nest learning 3rd Generation thermostat
on December 28, 2018
Posted by: Anonymous
I have had the two Nest 3rd Generation Thermostats for three weeks now. One is upstairs in the hallway the 2nd one is downstairs in the family room.
It is a very stylish and easy to operate and control remotely thermostat.I enjoy is it's capabilities.. enjoy the way it learns your energy schedule and mimics it after only a few days..
It is a very stylish and easy to operate and control remotely thermostat.I enjoy is it's capabilities.. enjoy the way it learns your energy schedule and mimics it after only a few days..
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Happy With My Nest
on September 27, 2018
Posted by: Anonymous
Love my Nest thermostat.
It is easy to use, has been saving me money. I am a 77 year old female and found the installation easy.
Love the away feature and still learning how to manage some of the settings. I use the eco feature as much as possible as I know I will get the best savings with this feature. Now and then I will override it- if it is extremely cold out. Nice to know I can override
It is easy to use, has been saving me money. I am a 77 year old female and found the installation easy.
Love the away feature and still learning how to manage some of the settings. I use the eco feature as much as possible as I know I will get the best savings with this feature. Now and then I will override it- if it is extremely cold out. Nice to know I can override
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Happy customer .
on August 6, 2019
Posted by: Just chilling J.
I’m extremely happy with my nest thermostat. I love the design and look. It was very easy to set up an install. I especially love how my security cameras and my thermostat in the nest at work seamlessly together. I love this product so much, here in the next week I am planning on buying one for the upstairs unit .
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Trouble
on January 19, 2022
Posted by: donv
I got a replacement..thank you for gen 3 and settings changed. Cost me lots of $$$ because it kicked in Aux Heat...electric at 40 degrees. My bad.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 22, 2022
Hi donv, we truly appreciate your feedback about the Nest Learning Thermostat, and we’re sorry to hear that your experience is less than ideal. We understand how frustrating it can be that it costs you lots of money because of its settings.
Auxiliary (AUX) heat is a second source of heat that comes with some heat pump systems. Nest thermostat Heat Pump Balance settings are for systems that have a heat pump and auxiliary (AUX) heat. Visit this link that might be helpful: https://support.google.com/googlenest/answer/9248719
If you still need help with the thermostat settings, we recommend reaching out to our support team here so we can learn more about your system and to guide you with using its features effectively: https://support.google.com/googlenest/gethelp
Auxiliary (AUX) heat is a second source of heat that comes with some heat pump systems. Nest thermostat Heat Pump Balance settings are for systems that have a heat pump and auxiliary (AUX) heat. Visit this link that might be helpful: https://support.google.com/googlenest/answer/9248719
If you still need help with the thermostat settings, we recommend reaching out to our support team here so we can learn more about your system and to guide you with using its features effectively: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
So easy, so far.
on June 1, 2019
Posted by: Ramon in Covington
I am remodeling a basement as a office, bath dressing and bedroom master suite in our home and quickly threw up a nest thermostat. My HVAC system is older, all electric with added emergency hear wires. The Nest had installation instinctive and accommodations for all sorts of wiring combinations. I really think anybody could install this. The unit worked great and had more features than I expected.
I would recommend this to a friend!
Written by a customer while visiting Google LLC