Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
4
I enjoy it but.
on December 5, 2021
Posted by: Larry
Overall, the Nest Learning thermostat is awesome. The only issue is that as weather changes and you wish to adjust the schedule, it doesn't learn unless resetting it.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, December 7, 2021
Hi Larry, thanks for sharing your experience. We’re sorry to hear that you have to reset your Nest Learning Thermostat for it to learn new schedules when the season changes.
Nest Learning Thermostat will learn your temperature preference for about a week. It will start learning from a pattern of at least two similar changes. You can check this link for more information on how Nest thermostats learn: https://support.google.com/googlenest/answer/9247510
If the issue persists, we may need to take a closer look at your device. Please feel free to contact our support team and improve your experience here: https://support.google.com/googlenest/gethelp
Nest Learning Thermostat will learn your temperature preference for about a week. It will start learning from a pattern of at least two similar changes. You can check this link for more information on how Nest thermostats learn: https://support.google.com/googlenest/answer/9247510
If the issue persists, we may need to take a closer look at your device. Please feel free to contact our support team and improve your experience here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to use
on January 7, 2019
Posted by: Anonymous
W purchased the nest learning thermostat as recommendations from the store, I was skeptical to use and set it up, but after opening the instructions were very clear and easy to use. We connected to the application and is working fine.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
It's nice, but
on March 2, 2021
Posted by: Russ
It's nice, but not so crazy about how it thinks I want to set my temperature.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love it
on March 25, 2018
Posted by: Julie79
Love it and it works with 2wire system! Thanks Nest
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
HOME NEST
on August 31, 2018
Posted by: HAPPY OWNER
THE THERMOSTAT REPLACED MY OLD MECHANICAL THERMOSTAT. IT WAS PART OF A PROMOTIONAL GIVEAWAY WHEN I HAD THE SOLAR PANELS INSTALLED BY SOLAR CITY.
THEY INSTALLED AND I AM VERY HAPPY WITH THE PRODUCT.
THEY INSTALLED AND I AM VERY HAPPY WITH THE PRODUCT.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Nice device
on April 27, 2020
Posted by: NestOwner#10389
Checking compatibility and installing without a pro was a bit confusing, but the Nest chat support was fast and helpful and I got the thermostat working. During the setup process, after install, it asked to test the system. I first tested the system head and I heard my outdoor AC unit turn on. That was confusing, but testing the auxiliary heat used my actual furnace, so I think that's right.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nester
on February 15, 2018
Posted by: Nesterman
Fast learning,money saving,piece of work. Come on let's save some dough.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Worth It
on October 18, 2019
Posted by: WI_Luke
I've only had the Nest Learning Thermostat for a short period of time so far, in that time it's been awesome to use.
Set up was simple and the instructions easy to follow. I'm not very savvy when it comes to actual wiring of items. With the step by step instructions I found it easy to do.
Home/Away feature is great as I spend a lot of time traveling & can cool/warm the home prior to arrival back.
Set up was simple and the instructions easy to follow. I'm not very savvy when it comes to actual wiring of items. With the step by step instructions I found it easy to do.
Home/Away feature is great as I spend a lot of time traveling & can cool/warm the home prior to arrival back.
I would recommend this to a friend!
Written by a customer while visiting Google LLC