Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Beyond Easy
on May 10, 2018
Posted by: Bryan of Shawnee
If you can fork over the money this product is a no brainier. No c-wire needed, installation is embarrassingly easy. No other wifi learning thermostat is a simple and straightforward, while still offering as many modern features. For a Google powered user this is mandatory.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Ok purchase but overpriced
on June 7, 2021
Posted by: Ac unit
It takes a few minutes to turn on or off the ac unit but it fine besides that
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, June 10, 2021
Hi there Ac unit, thanks for taking the time to share your feedback. We appreciate you choosing Nest Learning Thermostat to provide comfort in your home, and sorry for the inconvenience it caused you.
The delay is often due to the built-in delay for turning on your system. This delay is commonly called the maintenance band, dead band, differential, or temperature swing. The delay is usually just a few minutes, but it’s there to help you and your system.
If you have any questions, feel free to reach out to our support team. We’d be happy to help you here: https://support.google.com/googlenest/gethelp
The delay is often due to the built-in delay for turning on your system. This delay is commonly called the maintenance band, dead band, differential, or temperature swing. The delay is usually just a few minutes, but it’s there to help you and your system.
If you have any questions, feel free to reach out to our support team. We’d be happy to help you here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
on April 13, 2019
Posted by: southtx
this is an excellent product. i've only had this thermostat for week but so far working as expected with the system i have.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Commercial Real Estate Broker
on January 15, 2019
Posted by: Anonymous
Super cool product! The look the fit feel and finish are top notch!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Review
on May 27, 2019
Posted by: Barbara Zell
Sleek with a minimal look but yet detailed when using the technology.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Independence
on May 7, 2018
Posted by: Ashlee Ryan
Super happy with everything about my NEST thermostat. I am wheelchair bound due to breaking my neck in a car accident and I have no use of my fingers. Being able to control my entire thermostat from my phone has been great. I need a lot of help with things in my everyday life and I love not having to ask someone to get off of the couch or stop what they’re doing to adjust the thermostat.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Helpful thermostat, but "learning" needs some work
on January 30, 2019
Posted by: Anonymous
I received one for Christmas from my parents (probably because they bought one for themselves and wanted to use me as tech support). The thermostat works well and is accurate. Web connectivity/app control is very handy. The only problem I have with the "Learning Thermostat" is that it doesn't learn AND take user overrides into account. It unlearns my setting to warm the house before waking hours.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Sleek and Functional
on July 3, 2018
Posted by: LFernan85
I love our Nest Thermostat because we have a Google Home and I love being able to use the app to change the temperature in our home. Previously we had an old thermostat and we couldn't even program it. The Nest Thermostat allows us to take control of our home's temperature and save money through JEA. My only complaint is the Home Away hasn't been working properly but I'm still toying with it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC