Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
on July 3, 2020
Posted by: Rafeal C.
Nest is an easy way to use to monitor your heating and cooling from the app. Great product.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best thermostat in the market
on January 3, 2019
Posted by: Anonymous
I have tried many other thermostat and I had to say that the nest thermostat, Beyond the best modern looking thermostat in the market and one of the easiest thermostat with step-by-step instruction that would just take you minutes to install. The nest app Is well design and user-friendly. I will recommend this to my friends and family hands-down the best thermostat.
Miami,FL.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on March 22, 2018
Posted by: Yrman
This thermostat looks beautiful and is very easy to use. It is very easy to install and is very accurate. The phone app is also very easy to use and integrate with other products.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Google Nest Learning Third Generation
on July 14, 2021
Posted by: Pankaj
It is one of the worst thermostats available. It goes offline and goes to sleep for no reason. I got a replacement from google and the still issue persists. The product is defective, stay away!
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, July 18, 2021
Hi Pankaj, thanks for taking the time to share your feedback. We’re sorry to hear that you’re having issues with your Nest Learning Thermostat
Connectivity issues for Nest Thermostat may be caused by several reasons such as Wi-Fi network congestion, distance of the device from the router, wireless interference with other Wi-Fi hotspots or devices nearby and other Wi-FI settings. Also, when your system wires can’t deliver enough power to keep the thermostats charged up, low battery may occur and it will disconnect you to your Wi-Fi. If you do not have a common(C) wire, installing it between your HVAC and Nest thermostats can resolve the problem.
We'd love to help you out, and diagnose the root cause of the issue. We recommend reaching out to our support team through this link: https://support.google.com/googlenest/gethelp
Connectivity issues for Nest Thermostat may be caused by several reasons such as Wi-Fi network congestion, distance of the device from the router, wireless interference with other Wi-Fi hotspots or devices nearby and other Wi-FI settings. Also, when your system wires can’t deliver enough power to keep the thermostats charged up, low battery may occur and it will disconnect you to your Wi-Fi. If you do not have a common(C) wire, installing it between your HVAC and Nest thermostats can resolve the problem.
We'd love to help you out, and diagnose the root cause of the issue. We recommend reaching out to our support team through this link: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Love it
on August 29, 2018
Posted by: Mari8
When we got these thermostats I had no idea that at one point they will self adjust. It is amazing how they learn how you like the temperatures during the day and at night and they adjust by themselves. I don’t have to stress about changing them every morning and night anymore.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Perfect
on July 7, 2019
Posted by: Dfrazier
This product has helped me cut my electricity bill in half while also making my appliances more uniform with its sleek design it fits right in! I tell all of my friends that it’s tome for them to upgrade I’m so glad I got the chance to
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on August 7, 2018
Posted by: Allison Vaal
We received the Nest thermostat as a promotion from our energy provider. Both the thermostat and app are user friendly. It is flexible in that you can use it in a learning mode or program it according to schedule. This can be done remotely. I’ll be looking forward to seeing how our energy use is impacted.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Nest with Wink2 evaluation
on May 5, 2018
Posted by: C.S.
So far I have had to redo the boots once for the wink but the thermostat kept working with the old bot setup. Added in Max and min temp settings boots and want to see how those work with the away settings. Energy monitoring is a definite plus and between the thermostat and new HVAC unit has cut energy use by 67% over 60 days.
I would recommend this to a friend!
Written by a customer while visiting Google LLC