Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
1
Sadly disappointed
on July 8, 2021
Posted by: ashleynicole
I am now on 4th nest because of "wifi chip issues". Insult to injury I take part in selling these to customers where I work. My experience with these thermostats has cased me to purchased a different brand thermostat and haven't experienced any issues.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, July 9, 2021
Hi ashleynicole, thanks for letting us know your feedback. We’re sorry for any inconvenience caused by the Wi-Fi connectivity issue with your Nest Learning Thermostat. We understand how frustrating this may have been for you.
If you’re willing, we’d like to check the issue further and see how we can provide a better experience for you with your Nest Learning Thermostat. For further assistance, please feel free to reach out to our support team once more at Google Nest Help page: https://support.google.com/googlenest/gethelp
If you’re willing, we’d like to check the issue further and see how we can provide a better experience for you with your Nest Learning Thermostat. For further assistance, please feel free to reach out to our support team once more at Google Nest Help page: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Gen 3
on March 21, 2020
Posted by: Rattfink
Great product, high quality for the price.
The Neat gen 3 stat is so easy to hook up and use.
The Neat gen 3 stat is so easy to hook up and use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent choice
on May 9, 2019
Posted by: Madel
My power energy provider had a promotion for energy saving with the NEST thermostat I chose the NEST Learning and I can truly say it was an excellent choice. Easy to install, user friendly both from the unit and/or from the app, it really learns your preferences. Easy to program. Love the look and its versatility
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest
on March 1, 2018
Posted by: Jimmy
Awesome thermostat, keeps the temp just right. Looks great and is efficient.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
The Nest Technology is both artistic and Powerful
on April 17, 2018
Posted by: Kiffy
Outstanding technology coupled with a beautiful design and an easy understandable functionality. Machine learning at its best too!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Mrs
on March 13, 2018
Posted by: Saktosaw
Happy with your product. Needs to be in a room you use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Best thermostat
on January 22, 2022
Posted by: Rafael
Good product but the thermostat is not learning very well.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Works great (when it works)
on March 5, 2020
Posted by: crusty dan
I've owned one for a year and a half. It recently started turning the heat on at crazy times and not turning it off. Woke up feeling hot, checked the thermostat which was set to 70, and it was 85 degrees in the house! Luckily it was still under warrantee, so google replaced it for free and the replacement seems to be working great.
I would recommend this to a friend!
Written by a customer while visiting Google LLC