Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Bo Starnes
on January 3, 2019
Posted by: Anonymous
The appearance, ease of installation and the effortless operating method make the Nest learner a fantastic product for any home. Highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Make sure it will work now and in the future
on July 4, 2019
Posted by: Jepma
Great product. But does not work with all 4 wire systems. Make sure you read the documentation before installing it. And call Nest for advise. It may work ok but if the system is controlling is replaced, the Nest may not work. It happens to me
I would recommend this to a friend!
Response from Google LLCBy Nest, July 5, 2019
You can find information on compatibility in the following article:
https://support.google.com/googlenest/answer/9246656?hl=en
Please note that there are also a small number of systems that will require a common wire to work with Google Nest Thermostats.
https://support.google.com/googlenest/answer/9251212?hl=en
If any further assistance is needed don't hesitate to reach out to our support team so that we can help.
nest.com/help
https://support.google.com/googlenest/answer/9246656?hl=en
Please note that there are also a small number of systems that will require a common wire to work with Google Nest Thermostats.
https://support.google.com/googlenest/answer/9251212?hl=en
If any further assistance is needed don't hesitate to reach out to our support team so that we can help.
nest.com/help
Written by a customer while visiting Google LLC
Customer Rating
5
Happy homeowner
on March 14, 2018
Posted by: Gram linda G.
I love the nest. It’s easy to use and the best part is being able to access it remotely ... so it’s toasty warm when I get home and it saves me money while I’m away ...
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome
on February 7, 2019
Posted by: Anonymous
I just love the way the nest thermostat is so easy to use, from home or from anywhere
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Slick Thermostat
on October 14, 2018
Posted by: Anonymous
Love this product. Have seen other products, but Nest works well and ties into their eco system of products. Nice that Google owns it and can make it smarter if they desire. Saves me money and piece of mind knowing I can see and operate my thermostat away from home, or not at all since a learning thermostat. A former Apple employee designed Nest products and now Google is employing the smarts.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Happy customer
on January 15, 2019
Posted by: Anonymous
Great product. Easy to install. Works great.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Not impressed
on August 11, 2021
Posted by: Not impressed
Spent a lot of money on this and so not impressed.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, August 13, 2021
Hi there, thanks for posting a review. We’re sorry to hear that Nest Learning Thermostat didn’t meet your expectations. Your feedback is important to us, as we are always working to improve our products and services. We’re here to help anytime, and if you need assistance, feel free to contact our support team and improve your experience. Here’s our support link: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
A Friend
on July 23, 2019
Posted by: MelDaly
Nest was part of an entertainment system package I purchased for my new condo. I usually get annoyed with thermostats because I don't have the patience to figure out how to make a schedule, so I've always adjusted them manually. I did the same thing with Nest, except it learned what I wanted and started to change for me. I love the App, and it's so easy.
I would recommend this to a friend!
Written by a customer while visiting Google LLC