Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Quality product
on April 18, 2020
Posted by: Jack Erhart
The build quality of this thermostat is great. I was impressed as soon as I opened the box.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product!
on July 2, 2020
Posted by: Olena
Great product everyone who wants to feel even more comfortable in their house should get! I have the thermostat and the sensor which I placed in the master bedroom on the second floor. With the app I can control the remperature specifically in my bedroom even during the night with no need to go downstairs and adjust it manually. This is exactly what I needed!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on January 24, 2019
Posted by: Anonymous
Really nice to control my thermostat when I am gone for the winter
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to use !
on June 17, 2018
Posted by: TamplonaBull
Why don't you already have one? Very easy to use. As easy in the hallway as it is on the phone app.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Happy Customer!
on June 20, 2021
Posted by: Ray - Happy Customer
I love this thermostat and features. Having everything accessible from my phone is such a convenience!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Not worth it !
on March 14, 2021
Posted by: Ybely
It looks great and modern, however it was too advanced for my unit. I bought this thermostat and I had to returned because it would interfere with my heat pump. I thought at first it was that one thermostat that came broken, so I returned it and replaced it for another one and the same thing happen. My A/C guy told me that the thermostat was definitely not compatible with my unit. I wanted to stay in the nest family but I couldn’t .
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 30, 2021
Hi Ybely,
Thank you for letting us know of your experience with the Nest Learning Thermostat. It's so unfortunate to hear you ran into a compatibility issue.
We recommend using our online compatibility checker to make sure that the Nest Thermostat works with your system. You can find it here: https://store.google.com/us/widget/compatibility/thermostat
We appreciate your feedback as we're always working to improve our products. If you have any questions or concerns with your Google Nest products, we'd be happy to help you here: https://support.google.com/googlenest/gethelp
Thank you for letting us know of your experience with the Nest Learning Thermostat. It's so unfortunate to hear you ran into a compatibility issue.
We recommend using our online compatibility checker to make sure that the Nest Thermostat works with your system. You can find it here: https://store.google.com/us/widget/compatibility/thermostat
We appreciate your feedback as we're always working to improve our products. If you have any questions or concerns with your Google Nest products, we'd be happy to help you here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Love this thing!!!
on April 22, 2018
Posted by: Debbie
Love the large numbers on the face. Love the auto schedule ability. Love the ability to control from my smart phone...when downstairs and even far from home. I just can’t recommend this highly enough. And easy to install!!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on January 17, 2019
Posted by: Anonymous
Fairly easy to navigate through and install.
I would recommend this to a friend!
Written by a customer while visiting Google LLC