Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
on May 1, 2020
Posted by: Steinerbiner
This is a great product. I’ve purchased three of them for the homes I own and install has always been a breeze. Money saving starts day one of install, so the longer you wait to buy it the more money you’re wasting. Pays for itself super fast. We noticed a huggeee temp control difference. Love the look, the feel, and it’s super easy to use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Very easy to use.
on January 25, 2020
Posted by: Ming Chi
Very easy to use and installing.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
This products really works!
on January 17, 2018
Posted by: Happy customer!
I have been using the NEST thermostat for a couple of months now and it has been amazing. I live in a 2 story home with my parents living on the first floor. They are at the age where temperature control is very important and there tolerance to change is small. They prefer a certain temperature at night and another during the day. With my old equipment I was constantly logging on and updating but with the NEST installed and after a few days of changes it runs like clock work! No more remembering to update the temperature for them.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Stop contemplating and get it!
on May 15, 2018
Posted by: S.Baumer
I researched this device multiple times, I kept contemplating on upgrading and I am upset why I didn't just do it. The install was easy, I used the back plate, screwed everything in and was done with installation in under 10 minutes and setup was complete in another 10. I am so happy with my setup, so please just get one!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Set it and forget it
on April 25, 2020
Posted by: NestFan+
I had 20+ years old thermostat. I was worried about any "new technology" being able to replace it without re-wiring or upgrades to rest of the system. I read the installation guide once, followed the directions, and done and working in 15 minutes. It took a 2 to 3 weeks for the thermostat to learn our habits. After that, we hardly touch the thermostat; it does its own thing.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Annoying auto change
on May 23, 2021
Posted by: bigco1340
The Eco settings are not user friendly, and the ability to manually change (and keep it the same temp) without a smartphone is just a "pain"
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, May 29, 2021
Hi bigco1340, thanks for sharing your feedback. We’re sorry to hear that Nest Learning Thermostat did not meet your expectations.
Your Nest Learning Thermostat can use Auto-Schedule to learn your daily routine and automatically create a temperature schedule for you. However, if you prefer to turn off learning and create a manual temperature schedule that never changes, this article will show you how: https://support.google.com/googlenest/answer/9209007
We’d like to learn more about the issue you’re having with the Eco temperature setting. You’re more than welcome to reach out to our support team here: https://support.google.com/googlenest/gethelp
Your Nest Learning Thermostat can use Auto-Schedule to learn your daily routine and automatically create a temperature schedule for you. However, if you prefer to turn off learning and create a manual temperature schedule that never changes, this article will show you how: https://support.google.com/googlenest/answer/9209007
We’d like to learn more about the issue you’re having with the Eco temperature setting. You’re more than welcome to reach out to our support team here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on April 8, 2018
Posted by: Willis
The Nest Thermostat and Nest in general is a great company. I was able to install based on the instructions and have been very happy with the ease of use, effectiveness, appearance, and interface of the products.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Thermostat Mark Anderson
on March 17, 2019
Posted by: Mark Anderson
Works exceptionally well.
I would recommend this to a friend!
Written by a customer while visiting Google LLC