Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
It works
on August 8, 2019
Posted by: J at Home
does exactly as advertised - easy set up, easy use. even my wife has figured it out ( don't let her see this :)
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on November 13, 2018
Posted by: Anonymous
The nest thermostat was easy to install, connect to my home network and intigrate with the other nest products I own and use. I would recommend this product to anyone who was interested.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy install, setup and use
on June 3, 2019
Posted by: Goostov
Folliw the directions and everything is easy with this thermostat. Works flawless with the app too.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Not made to last
on August 17, 2021
Posted by: David M
Old one lasted 2 years a 1 month (on a 2 uear warranty) before it stopped working. The support told me they couldnt repair it, and of course it was 1 month past warranty so wanted me to go out and buy a new one. Had an Ecobee for 3 years prior to this with no issue. Should have stayed with the Ecobee.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, August 21, 2021
Hi David M, thanks for posting a review to let us know your experience with your Nest Learning Thermostat. We’re sorry to learn that it stopped working one month past the warranty, and that our support team couldn’t repair it. Your feedback will help us improve how we provide users like you with better support and services.
Though your thermostat is outside the warranty period, we’d like to have a closer look about the reasons behind the issue and see how we may be able to help improve your experience. You may visit us again anytime here: https://support.google.com/googlenest/gethelp
Though your thermostat is outside the warranty period, we’d like to have a closer look about the reasons behind the issue and see how we may be able to help improve your experience. You may visit us again anytime here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Nest is Best
on January 29, 2018
Posted by: Rondo
Just had a new HVAC 2 zone system installed which included 2 Nest 3 thermostats.
I have been more than pleased with the performance of these thermostats.
There are many options to choose from to get the ideal personal comfort level you want in your home.
Nest is really the Best.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Nearly Perfect
on July 14, 2018
Posted by: It’sMike
This is an excellent, beautiful, and easy-to-use thermostat. It just needs to support Apple HomeKit.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
It Works
on June 29, 2019
Posted by: Chris W / New Orleans, LA
I had to replace a dead AC in a 2 story town house and the installation company suggested the Nest Thermostat as a part of the replacement. The Nest is easy to use, not complicated and can be controlled while away from the home. It does a good job of controlling the temperature in the house.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on July 8, 2020
Posted by: Brian Michael
Thermostat was easy to setup. The app makes it real convenient to control your house temperature At your home or even when you’re away. The only problem that I ran into was the remote sensor for upstairs did not communicate with the thermostat; ran through troubleshooting and still no luck. Besides the sensor, the thermostat is performing really well and the large display make it easy to read!
I would recommend this to a friend!
Written by a customer while visiting Google LLC