Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Nest 3rd Generation
on May 23, 2018
Posted by: Cynthia
Just installed my new thermostat and absolutely love it. I have already recommended this product to my daughter. I love how it knows when I'm away from home. And I think my favorite thing about it, is that I no longer have to get out of my bed walk downstairs to adjust the temperature. and the rebate from my gas and electric was a good surprise, I had no idea.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Worth the investment
on February 24, 2018
Posted by: Vic.
Smart, what else is there to say? Install is simple. App is great. Save money. Compatible with every smart device. I use it with Google Home.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Previous house I had installed 2 thermostat
on June 5, 2020
Posted by: Garey
I wanted the same control for our present home. Once they are programmed and learn the temperature we live by they are awesome
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome Product and Great way to save money
on November 30, 2018
Posted by: Anonymous
We have purchased 4 nest Thermostats across two homes in our life time and love all of them. The look is great, savings capability is awesome and the overall feel design and display can really fit in any home. I would definitely recommend this product
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Product
on February 9, 2018
Posted by: Alex .
Sleek design. Easy to install. Loaded with features. Interacts with other Nest and third-party devices. Support for Alexa, Google Home.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Ease of use
on February 10, 2019
Posted by: Anonymous
Great product, easy to use, looks sharp, and can be controlled from anywhere with the app.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on May 6, 2018
Posted by: BVaughan5
I dealt with many styles of thermostats, as technology advances I expect these items to get better and they have, Nest is out in front with this product. I didn't like programming my VCRs or thermostats, this is truly an advanced, it tells you if its wired correctly, self programming, economy mode linked to phone, Alexa linked, personalized the display Best you can buy. Good job Nest!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Nest
on September 1, 2021
Posted by: Howard
Item stopped connecting after 1 month. Then began starting
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, September 4, 2021
Hi Howard, thanks for sharing some details of your issue with using the Nest learning Thermostat. We’re sorry to learn that it stopped connecting after a month, and then began starting.
It's important to make sure that the thermostat is getting enough power from your system wires as the connectivity issue of your thermostat is related to power issues. If your HVAC unit can’t supply enough power, the thermostat battery will start draining, and this results in your thermostat limiting its features such as Wi-Fi connection to preserve battery.
If this issue will happen again, please consider reaching out to our specialists so we can have a closer look and we’ll definitely do our best to help improve your experience here: https://support.google.com/googlenest/gethelp
It's important to make sure that the thermostat is getting enough power from your system wires as the connectivity issue of your thermostat is related to power issues. If your HVAC unit can’t supply enough power, the thermostat battery will start draining, and this results in your thermostat limiting its features such as Wi-Fi connection to preserve battery.
If this issue will happen again, please consider reaching out to our specialists so we can have a closer look and we’ll definitely do our best to help improve your experience here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC