Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Great and easy to use
on September 24, 2018
Posted by: Anonymous
Nest is my favorite smart thermostat that I’ve used. Now that they addes nest temperature sensors, I couldn’t be happier with it. The system is very easy to control via app, and I really enjoy/appreciate its learning capabilities.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Thermostat=Great Choice
on January 7, 2019
Posted by: Anonymous
Loving my thermostat!! Love that I can control through Alexa and my phone. It automatically turns down the temp when it notices I’m not home and able to program as well. Love the ECO option as well!! Highly recommend to anyone!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on January 8, 2019
Posted by: Anonymous
The Nest was very easy to install. It fits into any room and looks great. It appears to be very accurate and responsive. I highly recommend the Nest.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest
on January 21, 2018
Posted by: Susan Thompson
I love my nest....it's nice looking and quick to heat home. I like the app out t allow me jto check my usage.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
issues
on March 14, 2021
Posted by: smooth
Never could re - connect my thermostat to the app, I have been trying to do it the last 3 days. it's so frustrating, trust me!!
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 30, 2021
Hi smooth,
Thanks for sharing your experience. We're sorry to hear that you're having issues with reconnecting your Nest Thermostat to the app. To isolate the issue further, we suggest doing a reset on your Nest Thermostat before trying to connect it again. You can click on this link to see how: https://support.google.com/googlenest/answer/9247296
You can also reach out to our support team so we can have a closer look at the issue and help you in the best way possible. Here's where you can reach out to us: https://support.google.com/googlenest/contactflow
Thanks for sharing your experience. We're sorry to hear that you're having issues with reconnecting your Nest Thermostat to the app. To isolate the issue further, we suggest doing a reset on your Nest Thermostat before trying to connect it again. You can click on this link to see how: https://support.google.com/googlenest/answer/9247296
You can also reach out to our support team so we can have a closer look at the issue and help you in the best way possible. Here's where you can reach out to us: https://support.google.com/googlenest/contactflow
Written by a customer while visiting Google LLC
Customer Rating
5
Loving the new Thermostat
on April 18, 2018
Posted by: TJPhil
I loved the idea of how Nest works, and when we replaced the AC units on my house we upgraded to the Nest thermostat, and what a great choice. I never knew what was really going on with my ac units before, but the insight has been amazing, as well as the ability to really tune when we are cooling and heating.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Ease of eco- friendly temp control
on January 18, 2019
Posted by: Anonymous
Very quick and easy install. Up and running fast. The nest knows that your around when you walk by it and Heats/cools the space as needed. It learns your schedule. Easy to control via app when not at home. Preheat/cool the space prior to your arrival.
Eco sound.
Eco sound.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best home upgrade I have found
on May 15, 2018
Posted by: SWracing
I installed the nest in less than 20 min and it works as promised. The instructions were very professional and you could tell a lot of effort went into making sure they helped people at every skill level. The ability to adjust or home away from home before we arrive is well worth the expense and exceeded my expectations by a pretty wide margin....
I would recommend this to a friend!
Written by a customer while visiting Google LLC