Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
on September 11, 2019
Posted by: Rmga2089
The Nest thermostat is an amazing product. It was very easy to install and set up. The look of the thermostat is very sleek, modern, and blends in very well with my home. Much rather than looking like a tool or just a thermostat it looks like a beautiful accessory. I own multiple Nest products and am very pleased with every single one.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on May 10, 2020
Posted by: Jessie Lnenicka
Bought, easy install, easy to use, Learns the temp you like night and day. Awesome product!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Homeowner
on September 7, 2018
Posted by: Love the Nest
We installed the nest not really a knowing what to expect. Our electric company sends out reports rating the usage. After we installed the nest we went from being one of the houses that used the most to one of the house that saved the most. We are extremely happy with our nest. We added one to our upstairs unit and have given one to our son and daughter for their homes.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Simply the Best Thermostat!
on February 21, 2018
Posted by: Robert C.
We had a very nice programmable thermostat before, but this is whole new, 21st century experience! It really did learn our heating patterns and needs in the first week. We love that it knows when we're away and turns the heat down. It knows when we return. Or we can turn up the heat on our way home from the mountains, to arrive at a nice, warm home. I know it's saving us money already and can't wait to see the lower bills. It was easy to wire myself, though some might need a bit of help. It's a pleasing experience to walk past and see it light up. Attractive, well-made, solid. Well worth the money - no question about that!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Closer610
on September 24, 2021
Posted by: Melvin
I am very happy with my purchase and the product itself. Had an issue with the device, and they stood behind there product. Very , very excited and happy, it has lowered my electrical bill tremendously.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Ease of product
on June 25, 2019
Posted by: Jeff72
This is a great addition to my home. Control temperature from anywhere, along with finding out the temperature inside the home from anywhere. Very nice design looks great on wall.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to setup and use!
on May 24, 2018
Posted by: C Gyori
The Nest was easy to install and get started with a smart thermostat! This is our first one and we can't wait to see the energy savings!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Nest Is Unreliable
on January 5, 2022
Posted by: Disappointed
I am not confident nor comfortable with my Nest replacement thermostat. It replaced a preexisting thermostat that is located in a hallway/nook of my one bedroom condo, but even with the installation of a remote in a bedroom, does not regulate temperature on a consistent or even basis. I think there's a lot of hype surrounding this device that does not match its performance.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 9, 2022
Hi there, thanks for taking the time to share your feedback. We’re sorry to hear that your replacement Nest Learning Thermostat isn’t working as expected.
We value your feedback and we’d like to help you the best way possible. We’d like to know more about your feedback and investigate what’s causing the issue. If you’re willing, you may reach out to our support team here: https://support.google.com/googlenest/gethelp
We value your feedback and we’d like to help you the best way possible. We’d like to know more about your feedback and investigate what’s causing the issue. If you’re willing, you may reach out to our support team here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC