Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
3
Nest Thermostat
on November 8, 2021
Posted by: Dennis
Good product but limited options for business owners with multiple locations above 5. If they could upgrade their system for the business side then I could see more businesses using this product.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, November 9, 2021
Hi Dennis, thanks for reaching out. We´re sorry if Nest Learning Thermostat didn't quite meet your expectations for using it with your business.
For us to have a better understanding of the limitations you found with Nest Learning Thermostat, and figure out a way to improve your experience. If you´re willing to try, please contact our support team by reaching out to us here: https://support.google.com/googlenest/gethelp
For us to have a better understanding of the limitations you found with Nest Learning Thermostat, and figure out a way to improve your experience. If you´re willing to try, please contact our support team by reaching out to us here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Love this
on September 27, 2018
Posted by: Anonymous
It’s easy to use. It helps keep track of my energy use. The app is great. I have access from anywhere.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on August 31, 2018
Posted by: Torres
Very Nice. Easy to used. I am so happy
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Gift.
on September 23, 2018
Posted by: Anonymous
My energy provider bought this device for me as a gift for continuing a service contract with them. It works great.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Fun features
on February 8, 2018
Posted by: Evan
The app is what makes this product. Also our power company offers a refund for signing up to a power saving program offered with nest and also offers refunds every year I participate in the program. So it will eventually pay for itself.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Wonderful Product
on April 26, 2020
Posted by: M Smith
Thirty year old house (early 90's). Two AC units. One heating unit (gas). Two thermostats to replace with Nest. This was our first time installing Nest. The entire process took less than 2 hrs, with us taking time to verify everything. Everything worked right the first time. The step by step guide, via the Nest app, was phenomenal.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Well, it's TEACHING ME instead of LEARNING...
on January 9, 2019
Posted by: Anonymous
I chose this thermostat because I need the ability to control my home remotely. Overall, I do love it! However, I feel it's not learning what I like... Rather, it's teaching me what scenarios it prefers daily, and I have to adjust it back as needed.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy
on March 15, 2018
Posted by: GCFactor
So far this was easy to install, easy to use, and easy on the eyes
I would recommend this to a friend!
Written by a customer while visiting Google LLC