Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
New Nest Thermostat
on June 6, 2018
Posted by: C S Slidell
Installed May thermostats in my lifetime. This was the easiest, looks good , temp is accurate and setup is simple
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Amazing
on August 15, 2019
Posted by: Illuminati
Super easy to follow instructions for installation via the app. Looks clean on the wall, ultra easy to install and use. I bought the Yale lock as well. Best home utility system I’ve ever bought.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Heat
on December 27, 2021
Posted by: LindaE
I’m on my second Thermastead, and hopefully it will last longer than the first one (2years). Not sure why I needed to replace it as I was only getting cold air without the heat. The product is great but disappointed that it didn’t last longer and had to spend more money to get a new one according to three AC repairmen.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, December 30, 2021
Hi LindaE, thanks for taking the time to share your feedback. We’re sorry to hear about your disappointment with Nest Learning Thermostat.
Your feedback is important to us, and we’d like the opportunity to know more about what happened as your comfort is our utmost priority. If you haven’t yet, please feel free to contact our support team and improve your experience here: https://support.google.com/googlenest/gethelp
Your feedback is important to us, and we’d like the opportunity to know more about what happened as your comfort is our utmost priority. If you haven’t yet, please feel free to contact our support team and improve your experience here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Learning Thermostat
on March 26, 2018
Posted by: Bradford Page
Easy setup and awesome to command with google home mini voice. Love it!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great
on April 23, 2020
Posted by: Nelson42
After a week or 2 it adjusts itself according to how you normally want it. Excellent product and love how i can control it anywhere. So great economically.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Luis review
on May 23, 2019
Posted by: Luis thermostat
Thermostat is excellent looks great and works great
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great thermostat
on August 17, 2018
Posted by: IIIHenryT
Loved my NEST. Would've kept it but the new TRane xv20i system we installed required it's own preparatory thermostat
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Accessibility at its finest
on June 9, 2018
Posted by: Trig
The installation of the Nest took less than five minutes and the configuration the same. I'm disabled and having the ability to make changes to my thermostat from anywhere through the Nest app is a game changer. When a product helps to provide a better life for its user, it's one to invest in.
I would recommend this to a friend!
Written by a customer while visiting Google LLC