Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Happy Customer
on September 27, 2018
Posted by: Anonymous
Easy installation and it looks great on my wall! I haven’t had any issues and it also help cut down my power bill.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Thermostat is everything they promise and more
on January 10, 2019
Posted by: Anonymous
I have two in my home due to having a dual-zoned home. Purchased the Nest two-pack. Super simple to install - watched the online instructions and installed. They connected right away with no need to call customer assistance unlike my smart lock and smart outlets. The app works great and is super easy to program and control the thermostats remotely as is voice commands through my Amazon Echo. Love!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on October 10, 2018
Posted by: Anonymous
The best thermostat available! Incredibly easy to use and set up! If you buy it you will not be disappointed!!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Cool
on January 30, 2018
Posted by: Wade
Works great. Was a little complicated wiring to my heat pump configuration but their phone support was fast and helpful.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Over Rated Product
on March 30, 2021
Posted by: Mark
The nest costs a lot more than other similar smart devices but accomplishes the same thing!
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, April 2, 2021
Hi Mark,
Thanks for your feedback. We're sorry to hear that your experience has been less than ideal with your Nest Learning Thermostat.
There are ways to help improve energy savings and reduce your utility bills with your Nest thermostat. You can check this link for some steps you can take that can help reduce your energy use: https://support.google.com/googlenest/answer/9249254
Should you have any questions, feel free to contact us here anytime: https://support.google.com/googlenest/gethelp
Thanks for your feedback. We're sorry to hear that your experience has been less than ideal with your Nest Learning Thermostat.
There are ways to help improve energy savings and reduce your utility bills with your Nest thermostat. You can check this link for some steps you can take that can help reduce your energy use: https://support.google.com/googlenest/answer/9249254
Should you have any questions, feel free to contact us here anytime: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Works very well
on January 21, 2018
Posted by: Nathan
I was unaware how easy the nest would be to set up but display made it very clear to just take off my old one screw on the nest plate and even the color display was like are these the wires you have ok plug them in these slots. It was really that easy.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome
on December 3, 2018
Posted by: Anonymous
There are so many cool features to this device especially when you pair it with a room sensor. It is completely customizable down to15 minute blocks. This helps with family leaving for work at difference times and needing a little heat for a specific time. Great energy saving investment.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Learning Thermostat
on June 27, 2018
Posted by: Michele_
We just recently purchased and installed the Nest and it is great! Easy install. Love the fact that you can control the Nest from the app. Looks great on the wall. Very happy with our purchase & would highly recommend the Nest to everyone!
I would recommend this to a friend!
Written by a customer while visiting Google LLC