Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
on September 3, 2018
Posted by: Dan S.
Just installed it so I do not have enough experience to give a thorough review, but so far so good. The install was very easy. I bought two, and the first one took me a little longer, because I didn't know what I was doing, but the instructions were great. The second one took me 10 minutes to instal, tops. I need to learn a little more about how it works, but I'm really happy with my Nest so far.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on June 12, 2018
Posted by: Oregon
I like my nest very much it’s simple to use and works great. I’ve noticed my power bill has gone down
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awsome
on April 18, 2019
Posted by: Kisa
I love it. my only advice is if you are putting it on drywall get some of those drywall screws things. its great and easy to use and easy to install
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Nest!!! No wifi
on December 16, 2021
Posted by: Nest No Wifi
I paid for a Nest replacement, due to the fact the original Nest Wifi was not working. The replacement Nest wifi stop working after 3 days. I stuck waiting for Google o receive the original Nest order. This a nightmare!!! Nest QOS!!! Very much not good.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 20, 2021
Hi there, thanks for letting us know about the issue with your replacement Nest Learning Thermostat, and we apologize for any inconvenience this may have caused you.
If you´re willing to try, we recommend contacting our support team so we can assist you with the issue. This will help us a lot to understand the issue better and enable us to help you the best way possible, if you can reach out to us once more here: https://support.google.com/googlenest/gethelp
If you´re willing to try, we recommend contacting our support team so we can assist you with the issue. This will help us a lot to understand the issue better and enable us to help you the best way possible, if you can reach out to us once more here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Saving money already
on August 12, 2018
Posted by: A Nest Convert in TX
In less than 2 months we have already saved money on our electric bill. We can program temps for specific times and adjust the temperature from anywhere in the house or while away via the app. It shows how long it will take to reach a temp when I lower my AC. We get daily reports on how long and when the AC was running which allows us to make adjustments to continue to lower our electric bill.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on January 17, 2019
Posted by: Anonymous
It has saved me enough money in the last 2 years to pay for itself 20 times over.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Thermostat
on March 18, 2019
Posted by: g78028
It has been a nice upgrade from our old thermostat. Like the ease of using the eco to help reduce electrical expenses.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on October 3, 2018
Posted by: Anonymous
Our family now has five nest thermostats being used in four different homes. We’ve found them to be easy to use and reliable. We’ve used the WiFi often while traveling to monitor our homes.
I would recommend this to a friend!
Written by a customer while visiting Google LLC