Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
4
Expensive, but very good
on May 24, 2020
Posted by: MarioE
Is my third nest thermostat in 5 years, is very good
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
It works ok
on July 25, 2019
Posted by: Flaviom
It has been working so far. The app is easy and I love that I can control the temperature from anywhere. My only concern is that the temperature is off by a couple degrees. I have not neen able to fix that problem yet. Other than that it works great.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on September 27, 2018
Posted by: Anonymous
The nest is everything you would want in a thermostat. It tell you what the temperature is and how much you have to go to reach your goal. The away feature is great. You can set it to go off when you are not at home
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to Use, and Fun Too
on June 23, 2018
Posted by: chmahe
The Nest thermostat is a great product! It is easy to install, easy to adjust settings, and just plain fun to use! You can access it from your phone and never have to get out of your chair to adjust the thermostat. And if you're away from home, you can double check to make certain that the house is set at the temperature you wish. And you can make any adjustments from your phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Very intuitive!
on September 9, 2019
Posted by: RMRM
Having tried other wifi enabled thermostats with varying degrees of success and at different price ranges both higher and lower than Nest, I can say that this one is definitely the best! It is very easy to set up and the features are very intuitive. Those that need a little more explaining are easily clarified by tapping on the 'learn more' link on the app or on the thermostat itself.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Nest
on July 11, 2021
Posted by: Rosemary
The thermostat has a mind of its own. We need to be able to set and monitor temperature in a rental house. The Nest is doing whatever it wants.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, July 13, 2021
Hi Rosemary, thanks for reaching out. We are sorry to hear of the inconvenience that Nest Learning Thermostat caused you.
Nest Thermostat changes its temperature automatically due to some factors like, schedule, learned habits (auto schedule), and Home/Away Assist which makes your thermostat go to ECO mode. You have an option to use it as a traditional programmable thermostat. You can manually set the temperature and create your schedules for the thermostat to follow. Here’s how:
With the Nest app:
- Open the Nest app and select your Nest thermostat.
- Select Settings and then Auto-Schedule.
- Tap the switch to turn it off.
On your thermostat:
- Press the ring and choose Settings and then Nest Sense and then Auto-Schedule and then Off.
We also suggest turning off your Home/Assist, and clearing the existing schedules by selecting Settings, then Reset, then Schedule and Reset again.
Please let us know if you need further assistance and we’ll do our best to help you. You can contact our support team through this link: https://support.google.com/googlenest/gethelp
Nest Thermostat changes its temperature automatically due to some factors like, schedule, learned habits (auto schedule), and Home/Away Assist which makes your thermostat go to ECO mode. You have an option to use it as a traditional programmable thermostat. You can manually set the temperature and create your schedules for the thermostat to follow. Here’s how:
With the Nest app:
- Open the Nest app and select your Nest thermostat.
- Select Settings and then Auto-Schedule.
- Tap the switch to turn it off.
On your thermostat:
- Press the ring and choose Settings and then Nest Sense and then Auto-Schedule and then Off.
We also suggest turning off your Home/Assist, and clearing the existing schedules by selecting Settings, then Reset, then Schedule and Reset again.
Please let us know if you need further assistance and we’ll do our best to help you. You can contact our support team through this link: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
4
on July 2, 2018
Posted by: HND932
Well the product it’s a very good, easy to control and the yes if some one are thinking to buy please don’t wait for do it ok thanks
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love it!
on January 28, 2018
Posted by: SVT123
Nest was super easy to install and setup. Love knowing that I can turn the temp up/down as I please from the app. The convenience of setting up the schedule was perfect, no more running out to turn the temp up/down, Nest does it for you at my pre-set times.
I would recommend this to a friend!
Written by a customer while visiting Google LLC