Customer reviews from geappliances.com
GE - 30 inches - Convertible - Under cabinet Range Hood - Black on Black
Average customer rating
4.2
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
71
4 Stars
24
3 Stars
7
2 Stars
8
1 Star
9
83%of customers recommend this product.
(
83 out of
100)
Customer Reviews for GE - 30 inches - Convertible - Under cabinet Range Hood - Black on Black
Customer Rating
1
Noisy, out of balance, fan that seems to be unfixa
on February 21, 2022
Posted by: LarryinDC
from Washington DC
The lights are nice and bright but the fan has a noise problem that occured during installation and a technician was unable to permanently fix after a separate visit. Removing the screen I can see the housing moving so I suspect the fan is out of balance. The noise is consistent with a fan blade scraping on the interior of the housing during part of its rotation. The noise is most noticable at the lower fan setting.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, February 23, 2022
Hello there, we're pleased to know you're finding the lights to be nice, but sorry the fan is noisy. We can imagine how annoying this would be for you and we're happy to help.
To have this checked out, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to get you taken care of if needed. All the best.
Guy@GEA
To have this checked out, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to get you taken care of if needed. All the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks great, but...
on October 7, 2022
Posted by: AzDorothy
from Arizona
I'm upgrading my kitchen appliances to stainless steel, so bought this range hood to replace a 30yr. old white GE hood. I have to say the 30 yr. old hood was built much better than this one. The metal is not as good a quality and the fan and housing inside the hood are made of plastic. There is some incorrect information in the listing description which evidentially has been brought to their attention, but it has not been corrected. The listing states the light has a dimmer night light feature which is not correct. The light only has an on/off switch. There is also confusion on which filters are included with the hood. It does include the metal grease filters, but it does not include the charcoal filter which is required when the hood is not vented and used in the recirculation mode. So, I had to make another purchase to order the required filter. The level of noise the fan makes is about normal for any vent hood, but this one definitely moves some air! I've only used the low speed and it is sufficient to do the job. My biggest complaint is the four exposed screw tips on the top of the hood. The cupboard it is attached to is not as deep as the hood, so part of the top is exposed. I did not notice this until after the vent was installed and was wiping across the top of the hood. My rag kept catching on something, so I got the step stool out and looked on top. It wouldn't be so bad if it was the head of the screw that's visible, but it's the pointy end and they are sharp. Thankfully, no one in the family is tall enough to notice this, but I really think GE could do a better job with their craftsmanship. Overall, the range hood looks good, but I just wish it was built better. Will it last 30 years like the old one? Only time will tell.
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Light
on August 10, 2023
Posted by: Annabelle21
It is a range hood. Like the light but it doesn't do much else. I can't tell if it takes the cooking smells out or not.
Written by a customer while visiting geappliances.com
Customer Rating
5
Quick and easy installation, beautiful finish!
on January 6, 2024
Posted by: Valen1972
Installation for this rangehood was easy with two people to handle it while installing. It has everything you need right out of the box for ventless, top vent, or rear vent installs. In my case it was installed ventless as that is my setup. You will need a wire clamp as it does not come with one. Install took around 37 minutes. Simply remove your old hood, hold the new hood in place and drill the screw holes. Yeah there was no template to use, but you can also simply measure and drill if you choose to do it that way. Install the screws leaving room to slide the hood keyholes over them. Then insert the wiring through the appropriate knock out and clamp it in place. Finally slide the hood over the screws, tighten them, and complete the wiring. At that point you are good to turn back on the power and test the unit out. The lights are so much brighter than we had before and the fan definitely pulls A LOT of airflow! The stainless perfectly matches our refrigerator and goes well with our darker stainless stove! Excellent product with a more modern look!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect product
on February 22, 2025
Posted by: Jas316
I absolutely love it. Great light and quiet fan. Always top quality products.
Written by a customer while visiting geappliances.com
Customer Rating
2
Looks nice, great lights, but noisy fan
on January 6, 2017
Posted by: RonR2
from Homewood, IL, United States
This is the second GE hood, same model, and it has the same defect - a noisy exhaust fan. It will also be returned, and we'll go with another brand name.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
great lighting
on April 30, 2018
Posted by: Noone special
from Manchester NH 03104
Baking is super Right on time
top coils heat up real fast
Some trouble cleaning black top
Smears
Best to use plain old soap and h2o
It's smaller than old hood requires some painting
top coils heat up real fast
Some trouble cleaning black top
Smears
Best to use plain old soap and h2o
It's smaller than old hood requires some painting
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Accepted
on April 26, 2022
Posted by: Geable
from NJ
After receiving the vent in January, it took until 4/25 before a new, undamaged unit could be installed.
It's fine now.
It's fine now.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com