Customer reviews from Well Traveled Living
Fire Sense - Pyramid Flame Patio Heater 40,000 BTU Outdoor Propane Heater Tower with Wheels - Stainless Steel
Average customer rating
4.5
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
37
4 Stars
19
3 Stars
7
2 Stars
0
1 Star
0
95%of customers recommend this product.
(
60 out of
63)
Customer Reviews for Fire Sense - Pyramid Flame Patio Heater 40,000 BTU Outdoor Propane Heater Tower with Wheels - Stainless Steel
Customer Rating
4
Beautful Ambiance
on July 4, 2017
Posted by: lance
from Napa, CA, United States
Gender:Male
We purchased two of these and they are a beautiful addition to our outdoor entertainment area. The only negtive aspect would be the amount of heat it provides. Fortunately we live in California so that isn't always a necessity.
I would recommend this to a friend!
Written by a customer while visiting Well Traveled Living
Customer Rating
4
Patio Heater
on May 27, 2019
Posted by: ic914
Gender:Male
I just bought this and it works amazing and easy to assemble!
No, I would not recommend this to a friend.
Written by a customer while visiting Well Traveled Living
Customer Rating
5
Model SP01 Pyramid Heater
on November 27, 2015
Posted by: Edward
from Albuquerque, NM, United States
Gender:Male
For the price, a good deal. Looks great and operates as advertised. However, directions are poorly written.
I would recommend this to a friend!
Written by a customer while visiting Well Traveled Living
Customer Rating
4
Spectacular heater!
on February 7, 2018
Posted by: Carolina
from South Carolina, USA
Gender:Female
This heater looks absolutely amazing when lighted, and does give off a good amount of heat. For that I would give it 5 stars.
The reasons I gave it 4 stars are the terrible assembly directions and because it was initially very hard to light. It still takes a few tries to light the pilot.
When attempting to assemble this product make sure you align the controls with the magnets of the middle plate and the slots in the bottom plate. The screws that attach the plates to the uprights are already in the uprights and must be unscrewed before assembly. The lower uprights are the ones with the pins sticking out. The wheels can be attached 2 ways, the bottom of the wheels should be flush with the bottom of the uprights. The pictures provided are pretty useless. We had to try a LOT of times to get the pilot lit, just keep working at it. Hope this is helpful!
The reasons I gave it 4 stars are the terrible assembly directions and because it was initially very hard to light. It still takes a few tries to light the pilot.
When attempting to assemble this product make sure you align the controls with the magnets of the middle plate and the slots in the bottom plate. The screws that attach the plates to the uprights are already in the uprights and must be unscrewed before assembly. The lower uprights are the ones with the pins sticking out. The wheels can be attached 2 ways, the bottom of the wheels should be flush with the bottom of the uprights. The pictures provided are pretty useless. We had to try a LOT of times to get the pilot lit, just keep working at it. Hope this is helpful!
I would recommend this to a friend!
Written by a customer while visiting Well Traveled Living
Customer Rating
3
Looks great however assembly is an issue
on September 18, 2020
Posted by: PamPJ
from Toronto, Canada
Gender:Female
We purchased 2 of these heaters and love the way they look. The main reason for the 3 star rating is the lack of assembly instructions and issues with stripped threads on the screws supplied.
The assembly instructions left a lot to be desired. The first one we put together had stripped threads on the screws and we decided to go to the local hardware store to purchase new screws instead of sending the heater back.
The heat given off is just okay. Visually it is quite attractive however the assembly instructions need to be re-written by someone who actually has put it together.
For example, the 3 studs should be fastened to the heat emitter prior to installing it. The tank and regulator could be installed before the 2 sides and back are put on. All the required screws should come in a separate pouch instead of being on the parts requiring them to be removed during assembly.
The assembly instructions left a lot to be desired. The first one we put together had stripped threads on the screws and we decided to go to the local hardware store to purchase new screws instead of sending the heater back.
The heat given off is just okay. Visually it is quite attractive however the assembly instructions need to be re-written by someone who actually has put it together.
For example, the 3 studs should be fastened to the heat emitter prior to installing it. The tank and regulator could be installed before the 2 sides and back are put on. All the required screws should come in a separate pouch instead of being on the parts requiring them to be removed during assembly.
I would recommend this to a friend!
Written by a customer while visiting Well Traveled Living
Customer Rating
5
Pure joy
on June 28, 2017
Posted by: JanetB
from Warwick, NY, United States
I have been eyeing this for sometime and received it as a gift. It has been one of my favorite gifts to date. It's functional and stylish, gives off some good heat, is easy to light and if mechanical, not a difficult assembly. I would recommend this product to all!!
I would recommend this to a friend!
Written by a customer while visiting Well Traveled Living
Customer Rating
5
Awesome
on May 8, 2017
Posted by: Joe S
from Pennsylvania, United States
Gender:Male
Saw this in California, bought one for Northern PA deck
I would recommend this to a friend!
Written by a customer while visiting Well Traveled Living
Customer Rating
5
Awesome... Love it!
on February 7, 2016
Posted by: Janice
from Seminole, FL
Gender:Female
Bought this a two weeks. Love the heater. Was not too hard to assemble, looks great and perfect for our screened in deck.
I would recommend this to a friend!
Written by a customer while visiting Well Traveled Living