Customer reviews from usa.canon.com
Canon - MAXIFY MB5120 Wireless All-In-One Printer - Black
Average customer rating
4.1
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
33
4 Stars
19
3 Stars
7
2 Stars
1
1 Star
5
83%of customers recommend this product.
(
49 out of
59)
Customer Reviews for Canon - MAXIFY MB5120 Wireless All-In-One Printer - Black
Customer Rating
4
Love the Android APP & Integration
on August 23, 2016
Posted by: Anonymous
from Grover Beach, CA
Overall, this is a pretty nice printer....with the exception of "some" issues (which I will outline below) it is a printer I would recommend from a quality standpoint. I DID receive this printer as a "sample" in exchange for my review.
1. Installation and setup. Honestly? This was a big pain to setup...I found the poster sized instruction sheet to be very confusing. As someone who utilizes printers all day every day - I had the upper hand....but I didn't like the way the instructions left me wandering around and around - trying to figure out what to do - and I Literally Invested almost 2 hours setting this up - THAT'S NOT GOOD.
2. Connecting my laptop and android smart phone - was exceptionally easy... I was impressed.
3. Print App & Quality. Printing from my phone - Super Easy and I love the App! I think the print quality is very good and when the printer is "actually" printing the document - it's very fast - even High Res Pics - HOWEVER - the one thing I do Not Like - the loading time... it seems like it took Forever for the print job to cycle through until it actually began printing....
4. Scanning - This was a bit of a toss up as far as my feelings about it. Now when I scanned from my Android Smart phone - it was Super Easy - and I LOVE IT! When I tried to scan and send to my email - another story entirely....I couldn't figure out how to do it, then it got stuck in the "mode" to scan and send - but I couldn't cancel out of it... I was locked in a vicious circle - AND COMPLETELY FRUSTRATED. I actually gave up even trying because it was too complicated....I'll definitely have to revisit it - BUT THEN AGAIN WHY? When I can scan from my phone - to my phone?
Would I recommend this printer? YES
Would I buy this printer: MAYBE
Main Concern: Ink Cost
Would I buy this printer: MAYBE
Main Concern: Ink Cost
I keep thinking about my mother - and imagining her trying to set up this printer...
Biggest Concerns: Setup Ease and Time and ink consumption/cost.
It's a very nice printer and the software application is really, really good and easy to use.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Love this printer!!!
on August 23, 2016
Posted by: RosyQ
from Hazel Crest, IL, United States
I received a free sample of the product to review and the outcome was fantastic! I love my new canon printer!!. It is fast efficient and easy to use. No more making sure that the printer is connected with a cord to the Internet since it is wireless! I usually do a lot of my work either through my phone or my pad and it`s very convenient to print with the canon printer using wireless!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Solid all-around home/small office inkjet printer
on August 24, 2016
Posted by: Joshua D
from Boston, MA, United States
I received the Canon Maxify MB5120 for free in exchange for writing an honest review--which I am committed to doing.
I'll begin by saying upfront that this is a very nice, solid, high-functioning printer. I have encountered no issues after setup in terms of quality or usability, and I have used just about every feature included on it except for the fax function. I would give this a 4 out of 5 stars for being high quality and encompassing almost everything that a small office would need. Setup wasn't easy, and I wish the tray would allow for larger paper or have a bypass-tray function.
SETUP:
I found this to be a pain point with the Canon Maxify. It took me about 2 hours to get it unboxed, assembled, and running wirelessly. I found the instructions a bit confusing at points and had to turn to an online guide/video at 2 different times for additional support. It also isn't very helpful when you're connecting wirelessly--it gives you a URL to begin, but doesn't indicate how long it might take or that different sites and drivers are needed for different operating systems. Once you get past setup, everything is good.
I found this to be a pain point with the Canon Maxify. It took me about 2 hours to get it unboxed, assembled, and running wirelessly. I found the instructions a bit confusing at points and had to turn to an online guide/video at 2 different times for additional support. It also isn't very helpful when you're connecting wirelessly--it gives you a URL to begin, but doesn't indicate how long it might take or that different sites and drivers are needed for different operating systems. Once you get past setup, everything is good.
QUALITY:
Definitely high quality. I am a graphic designer and I use this printer for hard-copy proofing as well as using photo-paper for nicer prints. I am impressed with the dots per inch, and I appreciate that pages come out dry and don't flake/smudge.
Definitely high quality. I am a graphic designer and I use this printer for hard-copy proofing as well as using photo-paper for nicer prints. I am impressed with the dots per inch, and I appreciate that pages come out dry and don't flake/smudge.
CAPABILITY:
In general, good. I appreciate the double-sided printing, the scanning, and while I don't use faxing I'm sure it would benefit most small offices. I wish you could print on tabloid (11" x 17") but the largest size you can do is legal.
In general, good. I appreciate the double-sided printing, the scanning, and while I don't use faxing I'm sure it would benefit most small offices. I wish you could print on tabloid (11" x 17") but the largest size you can do is legal.
Written by a customer while visiting usa.canon.com
Customer Rating
5
Multi-Features Printer
on August 24, 2016
Posted by: JonathanD
from Mount Prospect, IL
I received a free sample of this Canon Printer- Maxify MB5120 to test out at home in exchange for posting a review regarding my overall opinion, and I couldn't be more satisfied with it. The printer has the most up to date functionalities and capable of providing almost all the tasks needed in an office setting. Such as, practical size to fit almost anywhere in your home or work office, low cost per print, all ink available is XL which helps you save time and money, modern looking, Wireless Connection, Print, ability to make Copies, ability to scan documents, ability to fax documents, ability for Mobile Device Printing, and Label & Envelope Printing. This multi-functional Printer is efficient and reliable. I am very satisfied and pleased with its performance which makes my life so much easier. Product performs well between all these functions mentioned above. My favorite feature is scanning documents to email with ease. There really wasn't much of a product assembly and it connected to my Wireless Internet quickly. This produce exceeds my quality of expectations because of its multi-functionalities available. There is nothing I would like to see improved on this product. I would definitely recommend this product to my friends and family. Overall, my impressions of this product are very positive and I am satisfied with it.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Great home printer and more
on August 24, 2016
Posted by: Anonymous
from Norwalk, CT, United States
I received the printer for free for an honest review.
The printer is a good machine. I was able to set it up easily and had it up and running in about 25 minutes, which includes unboxing time.
It was easy to add to all of the devices in my home (2 laptops, 2 tablets and 2 android phones).
All 4 functions, print, copy, fax and scan, work well. The scanning function is a bit slow, but produces great scans. Printing is at a reasonable speed for a home printer, and print quality is excellent.
After a week of regular use, I really like the printer. Granted, I'm not printing 600 pages at a time, but as a home printer that i use for the days I work from home, it meets all my needs.
Written by a customer while visiting usa.canon.com
Customer Rating
5
Great Printer!
on August 24, 2016
Posted by: GeorgiaY
from Celina, Tx
I received the Canon Printer - MAXIFY MB5120 to test and write a review.
I received the Canon Printer - MAXIFY MB5120 to test and write a personal review.
The box which contained the printer came 10 days ago. The box came from FedEx and was completely secure and intact. No damage to the printer. Upon opening the box the printer was very well packaged.
Contents of Box:
Getting Started Instructions 1
Getting Started Instructions 2
Manual / CD ROM (Windows)
Power Cable and Phone connection for fax
Printer
Ink Cartridges – Black, Cyan, Magenta, Yellow
Contents of Box:
Getting Started Instructions 1
Getting Started Instructions 2
Manual / CD ROM (Windows)
Power Cable and Phone connection for fax
Printer
Ink Cartridges – Black, Cyan, Magenta, Yellow
*** Getting Started 1 provides you with Video Tutorials you can access if needed. I thought this was very helpful since some individuals are visual. http://canon.com/ijsetup also a QR code you can scan with a Smartphone.
Upon trying to connect to the http://canon.com/ijsetup - I received “Page Could not Load” in Mozilla, Chrome, and Explorer. I finally got it to work by adding https:// and once loaded remove the “s”, then the setup page loaded correctly. I used Firefox, Explorer, and Chrome to make sure it wasn’t a browser issue.
Once all of the items were out of the box, I started with instructions that were provided;
Getting Started 1:
It was clearly stated and if followed you can get your printer ready to use. I did have difficulty with the printer cartridges. They needed to snap in twice. Therefore, I had to hold the back of the printer to get a good grip to snap them in correctly. The display on the printer did show if they were not snapped in all the way, which I thought was really cool.
It was clearly stated and if followed you can get your printer ready to use. I did have difficulty with the printer cartridges. They needed to snap in twice. Therefore, I had to hold the back of the printer to get a good grip to snap them in correctly. The display on the printer did show if they were not snapped in all the way, which I thought was really cool.
Paper Tray took me a minute as well before I figured out you have to slide it from the middle, not from the outside edge.
Getting Started 2:
Once you log into the website you follow the prompts. I used my laptop to install the driver and setup the printer WIFI. Not difficult at all. I tested the QR code and scanned it to see if it went to website and it did.
Once you log into the website you follow the prompts. I used my laptop to install the driver and setup the printer WIFI. Not difficult at all. I tested the QR code and scanned it to see if it went to website and it did.
Printer:
I loved the fact that you can be sitting in front of your TV and be working and printing at the same time. I was typing homework and was able to print with no problems. When I walked into my office, (where the printer was located), I found the pages on the floor. It must have shot them out of the printer. What power. I extended the tray extension and now they stay in the printer instead of on the floor. Easy fix.
I loved the fact that you can be sitting in front of your TV and be working and printing at the same time. I was typing homework and was able to print with no problems. When I walked into my office, (where the printer was located), I found the pages on the floor. It must have shot them out of the printer. What power. I extended the tray extension and now they stay in the printer instead of on the floor. Easy fix.
Scanning, Copying, and Faxing:
The buttons on the printer are pretty transparent; copy, scan, and fax. Use black or color. Easy… I scanned a few documents and they scanned perfectly. I placed a colored pamphlet and wanted it to copy it in black ink only. I just pressed black and it worked. I used the cord for the faxing and plugged into phone outlet, and then pressed the fax button. A template came up on the laptop and I tested it with our office fax. It worked great.
The buttons on the printer are pretty transparent; copy, scan, and fax. Use black or color. Easy… I scanned a few documents and they scanned perfectly. I placed a colored pamphlet and wanted it to copy it in black ink only. I just pressed black and it worked. I used the cord for the faxing and plugged into phone outlet, and then pressed the fax button. A template came up on the laptop and I tested it with our office fax. It worked great.
Pros:
Printer prints fast
Works accordingly to instructions
Clear print
Printer buttons are transparent
Easy setup
Scanning works
Paper Feeder
Copying is easy and works great
Faxing you need a phone line
Printer prints fast
Works accordingly to instructions
Clear print
Printer buttons are transparent
Easy setup
Scanning works
Paper Feeder
Copying is easy and works great
Faxing you need a phone line
Cons:
Instructions can be made clearer
Cartridges are costly
Instructions can be made clearer
Cartridges are costly
Overall, I would buy this product and would recommend this product to a high end user. Not sure if this product is for a college student. I think it would be too costly for a student, but for a small business owner or for someone who has an office in their home and needs a “all in one” printer, this would be perfect.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Easy to use home or office printer
on August 24, 2016
Posted by: Anonymous
from Walnut Creek, CA, United States
I received this printer in exchange for a review and have been very happy with it. The printer was easy to set up, easy to use, and prints quickly. The print quality is very good as well. It is a bit big and bulky looking but overall it is a great printer for home and office needs.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Efficient printe...easy setup
on August 25, 2016
Posted by: Anthony k
from Chicago, IL, United States
Overall, I really liked this printer but felt needed more clarity on how to load the paper initially. The bottom shelf would stick out and I tried a couple times before it worked. I should mention I was sent a free printer to use for this review. Setting up the computer was very was and I did it in 7 minutes. Following the instructions to install on commuter and smartphone/tablet was really easy. Even if you aren't the tech savviest person it was really simple. The speed of the printer is incredible as well. I needed to print off pictures for work and it printed in a quick efficient matter. The scanner worked well and easy to setup.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com