Customer reviews from usa.canon.com
Canon - MAXIFY MB5120 Wireless All-In-One Printer - Black
Average customer rating
4.1
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
33
4 Stars
19
3 Stars
7
2 Stars
1
1 Star
5
83%of customers recommend this product.
(
49 out of
59)
Customer Reviews for Canon - MAXIFY MB5120 Wireless All-In-One Printer - Black
Customer Rating
5
Best Printer EVER!
on August 20, 2016
Posted by: Lori T
from Las Vegas, NV, United States
I received a free Maxify MG5120 to try out and write a review. I can honestly say this is the BEST printer EVER! The printer was super easy to set up and the instructions were clear and easy to follow. Once I installed the CD on my PC my new MAXIFY was ready to use. The touch screen display is AWESOME and with a simple press of a button you can choose between copy, print, scan or fax. I decided to print super detailed images first to test out the print quality and they not only printed quickly but exactly how they looked on my PC screen and not to mention there was ZERO smudging of ink when I wen to retrieve the image. I also tested the air print function using my iphone and it seamlessly connected and printed my selected images. All in all this printer does everything it promises. I was having issues with my previous printer intermittently disconnecting so getting the new MAXIFY was exactly what I needed:)
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Super easy to use!
on August 21, 2016
Posted by: Keke9002
from Chicago, IL, United States
I received this item as a free sample to try out, and I can honestly say I love it. It is very user friendly, easy to setup, and has wonderful features. Setting this printer up was a breeze, I will say that the only difficulty I had was with the ink cartridges. They would not go into their respective slots for me. My wife had to give me a hand with this. The wireless print option is fantastic. The fact that I can print a picture out from my phone is incredible. I work from home a few days a week and regularly need a printer to print out multiple graphs and contracts, this printer has not let me down once! The ink quality is outstanding. Another thing I love is that I can scan and upload documents from my computer. I have to keep a lot of things on file or send them to my boss and the scanner feature works very well. I would say, overall, the ink setup and wait time for setup could be improved. But over all, this is a great printer. Best I've ever used.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Great MAXIFY MB5120 Product
on August 21, 2016
Posted by: Tony L
from Marietta, GA, United States
I received a free Canon Printer - MAXIFY MB5120 to review and found the following:
(1) The box was sturdy with proper weight. The package was beautifully done.
(2) All ink cartridges, the CD-ROM installation, and the power cable were clearly marked. There was no USB connection cable, however. As other products did the same. The main concept was you can set it up wireless.
(3) On the installation of the cartridges, it is pretty straightforward. You performed per on-screen dashboard command. One thing that needs to improve is that if there is some arrows printed on the cartridges to clearly point to which direction the ink should be inserted, then it would be great.
(4) As I connected the MAXIFY MB5120 directly to my desktop via USB cable, so the process went smoothly. You do not need to connect the USB cable to the USB port of the desktop right away. You wait for the instruction on the screen to tell you when you hook up the USB cable.
(5) There are many ways to setup which was a big surprise to me. After I setup through the USB cable, I enabled the wireless function on the printer itself. I then downloaded the Canon MAXIFY app on my iPad, and voila, within seconds, the two devices talk and I can print wirelessly from iPad to the printer. Even if you have a document stored on the thumb drive, you can plug the thumb drive in, select on the screen options, and you can print the document right there without plugging the thumb drive to your desktop and then print from there.
(6) On the desktop utility called "Canon IJ Scan Utility," the amazing things that surprised me from this utility are: (a) it gives you the freedom to setup how you want your scanned document/photo goes; and (b) whether you want to encrypt it or not for security. You can also setup the OCR, Email, and so forth.
(2) All ink cartridges, the CD-ROM installation, and the power cable were clearly marked. There was no USB connection cable, however. As other products did the same. The main concept was you can set it up wireless.
(3) On the installation of the cartridges, it is pretty straightforward. You performed per on-screen dashboard command. One thing that needs to improve is that if there is some arrows printed on the cartridges to clearly point to which direction the ink should be inserted, then it would be great.
(4) As I connected the MAXIFY MB5120 directly to my desktop via USB cable, so the process went smoothly. You do not need to connect the USB cable to the USB port of the desktop right away. You wait for the instruction on the screen to tell you when you hook up the USB cable.
(5) There are many ways to setup which was a big surprise to me. After I setup through the USB cable, I enabled the wireless function on the printer itself. I then downloaded the Canon MAXIFY app on my iPad, and voila, within seconds, the two devices talk and I can print wirelessly from iPad to the printer. Even if you have a document stored on the thumb drive, you can plug the thumb drive in, select on the screen options, and you can print the document right there without plugging the thumb drive to your desktop and then print from there.
(6) On the desktop utility called "Canon IJ Scan Utility," the amazing things that surprised me from this utility are: (a) it gives you the freedom to setup how you want your scanned document/photo goes; and (b) whether you want to encrypt it or not for security. You can also setup the OCR, Email, and so forth.
In short, it is a very good color inkjet printer. You can do lots of things right on the printer dashboard, wirelessly via your mobile devices, or via your connected laptop/desktop. It is a duplex printing machine. Some minor things that need to improve are: (a) the directional arrow should be printed in the ink cartridges; and (b) the reduction of the printing noise and the shaking act before the document is printed out.
Other than that, it is a very good and flexible color printer. It gives you everything you need. It is truly a revolution in printing capabilities!
Thanks,
Tony L.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Clean Installation, Good Integration
on August 22, 2016
Posted by: Ron P
from Hollywood, FL, United States
The Canon Maxify MB5120 is a recent addition to Canon's lineup of small business/home office multifunction, or All-In-One, printers. Having received a complimentary unit for evaluation the following review is my summary of this device's performance, customer usability and fit for purpose.
As multifunction print unit have advanced over the past 10 -15 years the basic end user requirements have remained fairly static. That is, can the device efficiently print, scan, and copy documents, with judicial use of ink, and perform over time with minimal maintenance. More recently, a pervasive requirement has been to print from smartphones, tablets, and an array of notebooks and desktops driven by diverse operating systems. Pressing in these emergent print-from-any-device requirements has been a common, or similar user interface, with minimal relearning or effort to enable device connectivity and print functions. In summary, can I quickly get up and running on each compute device?
From the start, unpacking the Maxify MB5120 is straight forward, providing a 'Getting Started' document as the very first visible item once the box is open. Following the graphics and accompanying brief verbiage the unit was quickly uncrated, set in place, and powered-up. Instructions for initial configuration are clear and perform in sequence without a hitch including ink cartridge insertion. Notably, the ink cartridges have been redesigned to make for clean unwrapping and insertion without spills or messy hands.
Connecting the Maxify MB5120 to my home wireless network, guided by onscreen instructions, was clear and worked the first time. A vast improvement over earlier models which required more detailed wireless router configuration settings (and a call to Canon's Technical Support Line). Following which I installed the Canon print software on two Windows 10 laptops, one using the provided DVD and the second via software downloads as referenced in the 'Getting Started' website. Both completed flawlessly through to a duplex print test page. Dependant upon your Internet access speed do allow time for the downloads; although commendably the size of the Canon's print software modules are miniscule compared to other equipment manufacturers equivalent modules.
I next tested configuring the Canon Print /Selphy app for Android on two smartphones. The addition of the Maxify MB5120 unit to the first smartphone, which previously had the app installed, was quick and easy. This heralds an achievement in Canon's app software in supporting devices from the low end CP1200 up through to this Maxify MB5120 unit. Installing the Canon Print / Selphy app on my second Android smartphone through to first photo print was remarkably quick and flawless.
All in all, printer set-up, configuration and basic functionality was near flawless. Paper tray insertion requires a bit of attention and it remains to be seen as to the longevity of tab rising at the backend of the tray. This is a peculiar design which becomes clear once the tray is inserted for the first time. This being the least robust element in the overall unit.
On to Canon's print utility suite, it is somewhat disappointing to see that the 'Canon Quick Utility Toolbox' and 'Canon IJ Scan Utility' still appear to be separate applications appearing in separate pop-up boxes. The scan function itself then spawns additional pop-ups with lack of clarity on how to efficiently complete scan-to-save processing.
In terms of choosing a location and environmentals, the Maxify MB5120 is a bit noisier and vibrates more than lower end models. So if moving up to this model verify the footprint and placement location.
All in all, an excellent installation, configuration and early testing experience for this Canon Maxify MB5120. Small usability issues around desktop software integration, but even these are forgotten after a few passes through the process. An excellent choice for a small/medium office or home office.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
I recommend this Printer!
on August 22, 2016
Posted by: mspa14
from New York, NY, United States
I received a free sample in exchange for writing a review. The printer seems like it is high quality and dependable. Setup and directions were fairly easy to follow, and I was ready to use it within an hour. The printer is a bit bigger than other in home printers I have used int he past, which is both good and bad. Even though it takes up more space, it seems like it will handle the work load I need it to for business use.
I like the look of the printer, and I am hoping it lasts for quite a while. I know Canon has a great name for itself, so it's nice to have a quality, brand name product to relay on (I have purchased other in-home printers, which have broken after several months of light use).
I would recommend trying this printer for printing, scanning, and faxing.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Nice new addition to the Canon printer lineup....
on August 22, 2016
Posted by: LeeB
from Bloomfield, NJ
I`ve been using this printer for the east 10 days or so and so far it seems to be doing an admirable job. I should mention that I was sent this item for free, in an exchange for a review. The setup was relatively straightforward and quick, but the software download from the Canon website didn`t work properly, so I needed to call their 800 number for assistance. The scanning software is ok, but there's definitely room for improvement (at least for Mac OS users.) They were very helpful though and guided me through all the steps required. The printer is fairly quiet, especially compared to a laser printer. It seems to print and scan at a good pace. The only issue I`ve had so far is that rather than going into a sleep mode after a period of non-use, it seems to turn itself off instead. Not a big deal, but slightly annoying nonetheless. The unit does seem bigger than many other printers in this class, which is a bit unfortunate (my home office is on the small side.) The color touch screen display is a very nice addition however and is very easy to read and use. Overall I`m pretty happy with the unit and look forward to using it. I printed an 8x10 photograph on glossy paper yesterday and I have to say I was very impressed with the results.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Great features and fast printing from this inkjet.
on August 22, 2016
Posted by: Michael C
from Half Moon Bay, CA, United States
In exchange for writing this review I received the Canon Maxify MG5120 printer.
First off, this is an all-in-one printer, with Fax, Scan, and Print functionality out of the box.
Setup - while a CD came with the printer, Canon also provided a link to the software on the instruction booklet. Given the computers no long have CD's I am surprised they send them out anymore.
Installation of drivers and utilities takes about 5 minutes. It can attach to an in home router via LAN or Wireless. Touch screen panel allows for additional settings to be configured.
Placement of the 4 inkjet cartridges was straight forward, however, you have to ensure they click in for the printer to recognize them.
Loading paper - tray that comes with the printer has an adjustment from small print to legal size. To load 8.5 x 11 paper, you have to push down the plastic to adjust the tray to load paper. Not as easy as it seemed, however.
Installation of drivers and utilities takes about 5 minutes. It can attach to an in home router via LAN or Wireless. Touch screen panel allows for additional settings to be configured.
Placement of the 4 inkjet cartridges was straight forward, however, you have to ensure they click in for the printer to recognize them.
Loading paper - tray that comes with the printer has an adjustment from small print to legal size. To load 8.5 x 11 paper, you have to push down the plastic to adjust the tray to load paper. Not as easy as it seemed, however.
Printing - this printer can print black or color prints and compared to past inkjet printers I found it very quick. You can print connected via USB or network printing via LAN or wireless, works the same regardless.
Fax - since I don't have a land line I was unable to test this feature.
Scanning - Canon installs a scan utility as part of the driver/utility download and you can scan to PDF, scan to Email, etc. I scanned a document to PDF and it defaults to dual size scanning which I was pleasantly surprised it included.
You can also use an iPhone, an Android phone, to print directly to the device but I did not test that feature.
Overall very impressed with the quality and features of a next generation inkjet printer. I would recommend this to family and friends if they are looking to buy a new printer.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Reliability is the best feature
on August 22, 2016
Posted by: Sarah DJ
from Columbus, OH, United States
Life is good right now. I am sitting here drinking a cup of coffee in my home office. I have piece of mind knowing that when I hit the PRINT button-- my Canon MAXIFY MG5120 printer in my basement family room will do its job. Prior to being given this Canon to review, I was on my 3rd low quality ink jet. The reliability of the WiFi on the Canon Maxify is truly impressive compared to what I've been working with.
WHAT IS THIS PRINTER LIKE?
First of all, you need to be sure you have the space to put this printer. It is rather large. It was too big for my desk space-- hence the reason we moved it to a more accessible space in the basement. The screen on the front of the printer is very clear and easy to use. It is self explanatory when you set it up, guiding you through all of the steps. The printer comes with ink and a basic instructions manual. You can also get it online. INK I was impressed with how quickly I was able to set up the ink. All in all, I did it well under 5 minutes (with no leaking or mess!). I looked on Amazon at what it would cost to replace the ink-- and it seems to be pretty standard.
First of all, you need to be sure you have the space to put this printer. It is rather large. It was too big for my desk space-- hence the reason we moved it to a more accessible space in the basement. The screen on the front of the printer is very clear and easy to use. It is self explanatory when you set it up, guiding you through all of the steps. The printer comes with ink and a basic instructions manual. You can also get it online. INK I was impressed with how quickly I was able to set up the ink. All in all, I did it well under 5 minutes (with no leaking or mess!). I looked on Amazon at what it would cost to replace the ink-- and it seems to be pretty standard.
WIFI CONNECTION
Once I actually set up the WiFi, I've been impressed with the reliability. With that being said, I think Canon could do a better job with their instruction manual. My actual set up process did not mirror the instruction manual at all. I tried to take detailed notes, but the process for installing my personal computer vs. my work network computer was completely different. Setting up my personal computer took me about 10 minutes total (and I am not a wiz kid when it comes to computers). Setting up my work network computer to the printer took me about an hour (and that could be due to firewalls or protective software my work has set up on the computer).
Once I actually set up the WiFi, I've been impressed with the reliability. With that being said, I think Canon could do a better job with their instruction manual. My actual set up process did not mirror the instruction manual at all. I tried to take detailed notes, but the process for installing my personal computer vs. my work network computer was completely different. Setting up my personal computer took me about 10 minutes total (and I am not a wiz kid when it comes to computers). Setting up my work network computer to the printer took me about an hour (and that could be due to firewalls or protective software my work has set up on the computer).
PRINT QUALITY
My husband and I have both been impressed with the quality. The margins are centered, no smudges or lines and the color has been on-point.
My husband and I have both been impressed with the quality. The margins are centered, no smudges or lines and the color has been on-point.
PAPER FEEDING
I have not had this printer for long, but I have not had any paper feeding issues. The reliability on this printer has been the best feature so far!
I have not had this printer for long, but I have not had any paper feeding issues. The reliability on this printer has been the best feature so far!
OVERALL
We LOVE our Canon. I was giddy when I got the chance to post my old ink jet to the neighborhood Freebies Facebook page. This is a great printer-- and I look forward to using it for lots of future work and household projects.
We LOVE our Canon. I was giddy when I got the chance to post my old ink jet to the neighborhood Freebies Facebook page. This is a great printer-- and I look forward to using it for lots of future work and household projects.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com