Customer reviews from usa.canon.com
Canon - MAXIFY MB5120 Wireless All-In-One Printer - Black
Average customer rating
4.1
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
33
4 Stars
19
3 Stars
7
2 Stars
1
1 Star
5
83%of customers recommend this product.
(
49 out of
59)
Customer Reviews for Canon - MAXIFY MB5120 Wireless All-In-One Printer - Black
Customer Rating
5
Fast and crisp prints!
on November 27, 2017
Posted by: JohnE
from Virginia, United States
I've had my MAXIFY MB5120 for about 3 weeks now and it's great! It prints quickly, even right after powering up. I love the double-sided scanning too because it makes that normally slow process really quick. The print quality is excellent as well.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: Ktie
from Colorado
Verified Purchase:Yes
This printer is all in one and seems to be better than most printers available to consumers. The print quality is great and it's pretty easy to set up and use. Doesn't seem to use a lot of ink.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
A practical solution that meets most expectations
on September 6, 2016
Posted by: Jeanne L
from St. Louis, MO
As a real estate agent, I was looking for a printer that could deliver higher quality graphic printed sales materials, as well as being able to quickly scan and print multi-page documents with reliability and speed, all while being economical to operate. Because I am not in the business of setting up and maintaining printers, I needed a system that is intuitive in its system design and functionality. For full disclosure, I wanted to mention that I did receive this printer in exchange for my honest review.
Experience Right out of the Box.
In the past, I have had my husband set up my printers, but I really wanted to give this one a go on my own. The printer arrived well packaged and in great shape. Getting the printer out of the box was a little difficult for me, but would have been a breeze if I had seen that the plastic wrap it was encased in was designed with "handles" -- so be sure to take advantage of those for easy lifting. I managed to get through the process of unpacking, loading paper and ink with little difficulty, but found the instructions to be poorly worded, awkwardly translated, and unnecessarily confusing. To set up the computer, you must try to coordinate the written, poster-size paper instructions, refer to the online manual, and address messages on the on-screen instructions without any clear indication or prompting as to which of the three you are supposed to refer to at any given time. I finally had to give up my hope of independence and refer to my household computer guru when trying to figure out how to configure connecting the printer to LAN through our password-protected router. After searching online sources, he was able to do so, but assured me that the instructions were not adequate and difficult to follow, even for the more experienced. Overall, I give the printer low scores on creating intuitive instructions. While customizing more advanced settings, we also found it difficult to navigate the online manual and follow instructions for, what should have been, other simple system set up tasks. Adding a settings button the the printer's Home Screen, could allow for one to navigate settings and address Quick Utility Toolbox Functions without so much difficulty. From reading other reviewers, you can add me to a long list of frustrated souls stuck in long loops of confusion during the set up process.
In the past, I have had my husband set up my printers, but I really wanted to give this one a go on my own. The printer arrived well packaged and in great shape. Getting the printer out of the box was a little difficult for me, but would have been a breeze if I had seen that the plastic wrap it was encased in was designed with "handles" -- so be sure to take advantage of those for easy lifting. I managed to get through the process of unpacking, loading paper and ink with little difficulty, but found the instructions to be poorly worded, awkwardly translated, and unnecessarily confusing. To set up the computer, you must try to coordinate the written, poster-size paper instructions, refer to the online manual, and address messages on the on-screen instructions without any clear indication or prompting as to which of the three you are supposed to refer to at any given time. I finally had to give up my hope of independence and refer to my household computer guru when trying to figure out how to configure connecting the printer to LAN through our password-protected router. After searching online sources, he was able to do so, but assured me that the instructions were not adequate and difficult to follow, even for the more experienced. Overall, I give the printer low scores on creating intuitive instructions. While customizing more advanced settings, we also found it difficult to navigate the online manual and follow instructions for, what should have been, other simple system set up tasks. Adding a settings button the the printer's Home Screen, could allow for one to navigate settings and address Quick Utility Toolbox Functions without so much difficulty. From reading other reviewers, you can add me to a long list of frustrated souls stuck in long loops of confusion during the set up process.
But was it worth it . . .
Document print quality was more than adequate and speedy . . . just make sure you have your printer on and adjust the settings so it will be on when you need it to be. If the printer must be turned on, you will wait just under a minute before your copy is done. Once the printer is on, copies are done in a jiffy. The document print quality is very good. Loved the ease of the auto-feeder for scanning and printing. Smooth sailing! Scanned and emailed 20-25 page documents with no trouble. Loved the speed of the no-hassle, two-sided scanning and copying.
Photo reproduction. Photo scanning and printing was more of a mixed bag. I found the red tones on scanned documents were poorly reproduced and appeared muddied in print (see photo), while color reproduction from photo files was much better. Black and White photos printed nicely on matte photo paper. Also found the photos printed on the supplied Canon photo paper turned out pretty true to color. Subtle contrast in photos was lost, but overall, I felt the photo options were certainly adequate for creating everyday color flyers and brochures.
I haven't had the printer long enough to comment on the economics of the per page cost. If the printer performs as promised, I'll be a happy camper.
Overall, the printer seems to be a practical solution for the small office environment and seemed to meet most of my expectations.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Quality prints, ideal for crafters!
on September 7, 2016
Posted by: nvang0747
from Minneapolis, MN, United States
I received this printer as free sample in change for an honest review. The printer is easy to setup for both Mac and Windows programs. Each inkjet cartridge is high quality sealed Canon branded container which is great for refilling.
Print quality was exactly what I was looking forward to because I frequently make crafts and send out personal invitations and birthday cards. I would highly recommend this printer for basic stationary use or for someone who is a crafter.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Printer with great features
on September 12, 2016
Posted by: Rachel H
from Park Ridge, IL, United States
I received a free sample of the Canon MAXIFY MB5120 for providing an open and honest review of the product. It arrived with (4) ink cartridges, CD, power cord & phone cord. Other than having to remove all the orange tape and protective material, setup was very easy. The digital screen display guided me through the initial setup and was easy to navigate. I never used the CD because it's always been my habit to download the software and latest drivers from the website just in case there's been an update of some kind. I used the wireless LAN connection and even setup my iPhone for mobile printing. This is one of my favorite features. I have hundreds of photos on my iPhone that I can now send to my printer directly. Setup took only a few minutes. Scanning is another great feature that worked great. I can scan to a folder on my computer, USB or email easily. Printing images from my iPhone gave me crisp quality prints. I printed black and white, and in color. Everything was working fine for about 6 days then I received my first error code (7100). I went online and Canon's website advised me to check connections, turn it on and off, and to check for any orange tape that I failed to remove. None of these steps worked. Contacting support was very easy, even on the weekend! They responded the same day and sent me a return shipping label and I returned the printer. About a week later the replacement arrived. I followed the same steps and was able to use all the features without interruption. The second time I tried faxing some documents and it worked great. Overall, I am very pleased with the printer. I would recommend it to anyone who's looking for an great printer.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
New - love it
on January 31, 2017
Posted by: jrv
from Raleigh, NC, United States
Easy to setup, Easy to use - haven't had a single problem
Written by a customer while visiting usa.canon.com
Customer Rating
3
NICE FEATURES, WHEN IT DOES PRINT, IT IS NICE QUAL
on September 4, 2018
Posted by: metallzombie
from Greenville, SC
PRINTS WONDERFUL PICTURES, NICE FEATURES, PRINTS RIGHT FROM OUR GOOGLE OR APPLE DEVICES WORNDERFUL CONEVNIENCE, NETWORKING IS GARBAGE! THE NETWORK FINDER AND TROUBLESHOOTING SOFTWARE IS EQUAL GARBAGE. WE SPEND MORE TIME RELOADING DRIVERS THAN ON OUR OLD BROTHER MFC 9320, 9 YEARS STRONG ON RELIABILITY, WANT RELIABILITY, GET A BROTHER!!!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Great color MFP
on August 23, 2016
Posted by: Dmitryp80
from Brooklyn, NY, United States
As a disclaimer, I have received this printer free of charge for this unbiased review. The printer came in its original retail box and I was very excited to get it up and running. After unboxing it, removing the tape that was holding the doors and lids together I quickly installed the drivers and software from the accompanying CD. The inter-phase of the application was well designed and navigating through the menus of the printer felt natural and intuitive. The companion Canon app that I installed on my Android smart phone helped me do wireless printing with ease. I really liked the quality of the printed pages in both color and black & white. Of course as expected, the black & white pages come out much quicker, but color prints also came out really fast and with brilliantly sharp color and contrast. Overall I really like this printer and its scanning/copying functions. I have not had the chance to test out the faxing capabilities, but that is because I do not have a phone line at my house to send out faxes. Emailing scanned documents, making copies and printing high quality photos worked like a charm. As far as I'm concerned, there's not much else one could ask for.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com