Customer Reviews for GE - 4.5 Cu. Ft. 10-Cycle High Efficiency Front-Loading Washer
Customer Rating
3
Good Washer
on February 2, 2018
Posted by: Handyman01
Had to replace an old washer. Decided to replace both the washer and Dryer. The washer does a very good job cleaning and spin drying the close with enough cycle options. Only issue is that the Washer is loud / noisy.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
My second ge washer
on September 3, 2018
Posted by: Lizzy 216
from Texas
I wish it had the spin cycle selection instead of rinse and spin. I had that on my last ge and loved it. bulky items dont get enough water out, thus the 4 star rating
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
two year expensive washer
on November 9, 2019
Posted by: jmbcunningham
from stone mountain, ga
For the price that was paid of this product it only lasted two years and as of 11/8/2019 we now have to purchase a new washer
No, I would not recommend this to a friend.
Features
5
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 12, 2019
Hello jmbcunningham - We sincerely apologize for your washer experience. If further assistance is needed, please email your details to eResponse.com. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your washer. Thanks for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed!!
on March 22, 2021
Posted by: disappointed dave
from Caledon, ON, Canada
Very disappointed with this washing machine and I am encountering the same fault as everyone else below with regards to my drum bearing being faulty, causing the innner and outer drum to rub, leaving minor leaks on the floor and having a real loud sound during the spinning process. Here's a pic of my lint plug and guess what I found, many shredded pieces of plastic and rubber!!! Cost of the repair will be more than what I paid for the washer itself. My question is that if GE knows about this why isn't there a recall for this? Why aren't the customers being compensated in any way? Washing machines shouldn't be disposable pieces of equipment, they should last more than 3 years. I really hope someone reaches out to me with my concern.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Died after 4 years, it was shaking from first year
on October 17, 2022
Posted by: Tombs78
from Chicago, IL
I expected much more from GE, the washer starting making noise during the first year when doing spill cycle. every year is became worse and after 4 years it could not finish spin cycle at the lowest speed. Repairmen came in, and said that 1 out of 4 shocks broke off but also the drum and also the boot seals, where it would cost more than a new machine. I have second laundry with LG washer that is running now 13 years without issues.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 19, 2022
Hello. We appreciate you contacting us, though we hate to hear you’ve had issues with the washer making unexpected noises and not completing the spin cycle. This certainly isn’t the performance we would expect from our model, as we always strive to provide quality, durable products - we truly regret any inconvenience caused. Notice of your experience will be sent to our team for review. Your insights are appreciated, as we always want to be aware of any possible areas of concern.
Regarding noise in general, while we want to provide as peaceful an experience as possible, we do expect the model to make some sounds as it operates. We have information on page 22 of the manual regarding what might help with a loud or unusual noise, available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90542-2.pdf&_ . If you need to get back in touch with our service department regarding your particular concern, they are available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm .
We hope this is solved for you soon, and going forward we’ll do all we can to earn back your trust in our brand. If you have any other concerns or questions, we’re always glad to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
great product
on October 13, 2016
Posted by: ytann
from Philadelphia, PA, United States
i am happy with my new washer, have a lot of features, thanks GE.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
awesome washer..front loader
on October 17, 2016
Posted by: Chris49425
I love my new washer..second one..the other one was 12 years old..great new features,
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on November 10, 2016
Posted by: zacko
I bought this a month ago and I am happy that I did!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com